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Enterprise Credit Union: Loans reviews

Name: Loans
Rating: 4.96 (3386 reviews)

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4.96

Based on 3,386 reviews, last reviewed 3rd Sep 2026

155% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

99%

2 star

Latest highest rating:

5

Always prompt and easy to use. Always prompt and easy to use. I've never had issues using the app. The only complaint I have is that I was told last year there would be the option f... Read more Reviewed on: 3rd September 2026

Latest lowest rating:

1

You have taken the money off my loan, your interest... You have taken the money off my loan, your interest and the mandatory savings but have not sent my money to me from my PIP.I NEED IT Reviewed on: 14th July 2025

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About this product

Enterprise Credit Union offer members a variety of loans for different purposes.

Enterprise Credit Union loans have no hidden costs and no arrangement fees. Each loan also includes free Loan Protection Insurance. Loan applications can be made online, via the mobile app, over the telephone or in one of the branches.

Enterprise Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Enterprise Credit Union before, you can also leave a review and share your experience.

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Awards

Credit union of the year 2025

Awarded to the credit union rated highest in UK customer reviews
Best credit union (North) 2025

Awarded to the Northern credit union rated highest in customer reviews.

Enterprise Credit Union Loans reviews (3386)

They have helped me a lot with saving and also...

They have helped me a lot with saving and also loans Reviewed on: 30th June 2026

I love ECU.

I love ECU. Staff are friendly and helpful. Getting a loan with them has helped me when I needed it. I have also recommended to friends and family with a few of them have signed up. Reviewed on: 30th June 2026

can get loans quick an easy without the hassle of go...

can get loans quick an easy without the hassle of going in to the building, low interest also Reviewed on: 30th June 2026

Great service has really helped over the years.

Great service has really helped over the years. thanks Emily knowles Reviewed on: 30th June 2026

Never had a problem with enterprise credit union .

Never had a problem with enterprise credit union . Very easy to use and staff are amazing . Reviewed on: 30th June 2026

Massive help and great value.

Massive help and great value. The payments are fair and top ups are brilliant Reviewed on: 30th June 2026

Been with credit union for 20 years plus and never h...

Been with credit union for 20 years plus and never had any problems Reviewed on: 30th June 2026

My name is Sophie Kerwin and I couldn’t be more plea...

My name is Sophie Kerwin and I couldn’t be more pleased with enterprise credit union. I’ve fully convinced 5 different members to either join or re join the credit union I think it’s fantastic I struggle with putting money away and they do all the hard work for me I have 2 children and have not once worried about Christmas I just no it’s always taken care of I’ve had 4 Christmas’s as a mum and everyone of them have been stress free and fantastic I really love the team that supports are community the girls who are in the pitch lame office are just lovely souls I’ve never met them in person but feel like I’ve own them forever they are easy to talk to and they really do make it happen for everyone thank you for everything and making one of the most stressful times of the year something to look forward to Reviewed on: 30th June 2026

Staff are always happy too help.

Staff are always happy too help. Nothing is too much wether its big or small. Everyone is always polite too. Thank you. Reviewed on: 30th June 2026

The staff go above and Beyond to help as much as pos...

The staff go above and Beyond to help as much as possible I've fell on bad times in the past and the staff have been very helpful in my situation and even took the time to listen to my problems which I appreciated very much as I suffer with severe anxiety and depression and even just that few minutes of listening to me I felt relieved an less stressed.. Many thanks to the team for everything they do Reviewed on: 30th June 2026

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