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Enterprise Credit Union: Loans reviews

Name: Loans
Rating: 4.98 (1931 reviews)

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4.98

Based on 1,931 reviews, last reviewed 12th Nov 2025

99% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

99%

2 star

Latest highest rating:

5

The customer care is second to none I’ve never had a... The customer care is second to none I’ve never had a problem with applying for a loan or a top up they get back to me several times to keep me updated... Read more Reviewed on: 12th November 2025

Latest lowest rating:

1

You have taken the money off my loan, your interest... You have taken the money off my loan, your interest and the mandatory savings but have not sent my money to me from my PIP.I NEED IT Reviewed on: 14th July 2025

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About this product

Enterprise Credit Union offer members a variety of loans for different purposes.

Enterprise Credit Union loans have no hidden costs and no arrangement fees. Each loan also includes free Loan Protection Insurance. Loan applications can be made online, via the mobile app, over the telephone or in one of the branches.

Enterprise Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Enterprise Credit Union before, you can also leave a review and share your experience.

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Enterprise Credit Union Loans reviews (1931)

low interest loans ...

Been with ECU for a while good to save and low interest loans. Reviewed on: 13th June 2025

They are always very pleasant and friendly

They are always very pleasant and friendly Reviewed on: 13th June 2025

Have used ECU for many years

Helpful when loan is needed for unexpected expenses, good that savings are built up while paying loan off to improve financial situation Reviewed on: 13th June 2025

Fabulous staff very helpful and friendly and I hones...

Fabulous staff very helpful and friendly and I honestly would be lost without my account with them, Christmas and emergencies Iv always had the help I needed, I would definitely recommend and have done with friends and family x Lisa Arnold xx Reviewed on: 13th June 2025

5 star service

The staff are so friendly and helpful. I've always managed to top up my loan with no issues. The staff always go the extra mile. Excellent staff and service. Reviewed on: 13th June 2025

Excellent .

Haven’t got a bad work to say very reliable and always do everything they can to help very friendly and so easy to renew my loans on line Reviewed on: 13th June 2025

When I called and asked to speak to someone they wer...

When I called and asked to speak to someone they were so polite and understanding Reviewed on: 13th June 2025

Credit union always there

Credit union have always been very helpful every time I have rang, loans are easy to apply and very easy to understand your payments and interest and the process. Quick and efficient. You get your loan sometimes the same day. They also have different saving options. Reviewed on: 13th June 2025

Helpful and easy to deal with on the app, friendly s...

Helpful and easy to deal with on the app, friendly staff too Reviewed on: 13th June 2025

Amazing company and amazing staff

Credit union have amazing customer service skills , they listen and try and help as much as they can , I have had nothing but satisfactory when dealing with the credit union amd there staff . Reviewed on: 13th June 2025

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