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Enterprise Credit Union: Loans reviews

Name: Loans
Rating: 4.96 (3388 reviews)

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4.96

Based on 3,388 reviews, last reviewed 21st Sep 2026

25% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

99%

2 star

Latest highest rating:

5

Very helpful organisation and Very helpful organisation and very fair staff are really professional too. Reviewed on: 21st September 2026

Latest lowest rating:

1

You have taken the money off my loan, your interest... You have taken the money off my loan, your interest and the mandatory savings but have not sent my money to me from my PIP.I NEED IT Reviewed on: 14th July 2025

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About this product

Enterprise Credit Union offer members a variety of loans for different purposes.

Enterprise Credit Union loans have no hidden costs and no arrangement fees. Each loan also includes free Loan Protection Insurance. Loan applications can be made online, via the mobile app, over the telephone or in one of the branches.

Enterprise Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Enterprise Credit Union before, you can also leave a review and share your experience.

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Awards

Credit union of the year 2025

Awarded to the credit union rated highest in UK customer reviews
Best credit union (North) 2025

Awarded to the Northern credit union rated highest in customer reviews.

Enterprise Credit Union Loans reviews (3388)

They go above and beyond to help

I have had many loans with Enterprise Credit Union and each one as helped me out so much. Without the ECU i would not have benefited from so many things like family holidays Reviewed on: 30th June 2026

Massive thanks to Shirley and the team from Enterprise.

I have been assisted by Shirley from Enterprise Credit Union on a few occasions and I have to say Shirley and her team,s professionalism is second to none....it is always a little bit daunting borrowing money and the team here make sure you feel understood they are so friendly and the service is fast... Reviewed on: 30th June 2026

They are amazing, and really quick with what ever yo...

They are amazing, and really quick with what ever you need, always happy to help Reviewed on: 30th June 2026

Underrated service!

Never once had a problem with using enterprise credit union, staff are always so polite and helpful and never hesitate to answer any questions or resolve any issues. Reviewed on: 30th June 2026

Caring staff who are more than happy to help you out...

Caring staff who are more than happy to help you out with anything, no judging with your circumstances, they really do care for you and what you to recieve the best of what Enterprise has to offer Reviewed on: 30th June 2026

Staff are amazin%g & professional, best value for mo...

Staff are amazin%g & professional, best value for money Reviewed on: 30th June 2026

Love they help you loans when you need them

Love they help you loans when you need them Reviewed on: 30th June 2026

Enterprise credit union has helped me loads especial...

Enterprise credit union has helped me loads especially when my lowest point with no money n no where to turn they made me feel understood and was assuming me they would do everything they could and wow they did Just thst helping me with money today shopping and also helping me with money to pay my bills when struggling I couldn't recommend Enterprise credit union enough I certainly also so thankful for everything they do to help when ur struggling Reviewed on: 30th June 2026

Great for saving and loans

The process of applying for a loan is very straight forward. The fact that you still save while paying off your loan is great too. The interest rates a nice and low and affordable.The app is a brilliant tool to apply and see your accounts 24/7 my experience with customer service has alway been positive Reviewed on: 30th June 2026

I have had a couple loans now with enterprise and th...

I have had a couple loans now with enterprise and they always make it really quick and simple to apply. Also love how if you have paid so much % you can top up your ongoing loan if needed. It’s really helpful also that it comes straight out your benefit so you don’t miss the money you’re paying in. Reviewed on: 30th June 2026

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