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Enterprise Credit Union: Loans reviews

Name: Loans
Rating: 4.96 (3380 reviews)

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4.96

Based on 3,380 reviews, last reviewed 2nd Aug 2026

909% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

99%

2 star

Latest highest rating:

5

So easy to apply and lovely helpful customer service... So easy to apply and lovely helpful customer service nothing too much ask them for help with anything and they go all the way to help you and help you... Read more Reviewed on: 2nd August 2026

Latest lowest rating:

1

You have taken the money off my loan, your interest... You have taken the money off my loan, your interest and the mandatory savings but have not sent my money to me from my PIP.I NEED IT Reviewed on: 14th July 2025

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About this product

Enterprise Credit Union offer members a variety of loans for different purposes.

Enterprise Credit Union loans have no hidden costs and no arrangement fees. Each loan also includes free Loan Protection Insurance. Loan applications can be made online, via the mobile app, over the telephone or in one of the branches.

Enterprise Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Enterprise Credit Union before, you can also leave a review and share your experience.

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Awards

Credit union of the year 2025

Awarded to the credit union rated highest in UK customer reviews
Best credit union (North) 2025

Awarded to the Northern credit union rated highest in customer reviews.

Enterprise Credit Union Loans reviews (3380)

Customer service is always 10/10 especially Shirley...

Customer service is always 10/10 especially Shirley she lovely and always finds the best ways to help Reviewed on: 30th June 2026

Amazing experience, always willing to help.

Amazing experience, always willing to help. Reviewed on: 30th June 2026

I’ve been with enterprise credit union for 6 years ,...

I’ve been with enterprise credit union for 6 years , they’ve helped and supported me through times of need , they’ve educated me on how the system works & I always have a chance of a loan After so many weeks, as a single parent this is often a life line! Thank you so much. Customer service is brilliant and so friendly too! Reviewed on: 30th June 2026

Always helping when I need it kind friendly staff

Always helping when I need it kind friendly staff Reviewed on: 30th June 2026

Helping kids and parents make special memories

Friendly, informative and happy to help. They help u to start taking control of your finances. They make big events less stressful and help you start saving especially when ur a single parent who has adhd and finds it difficult to budget and save. They’ve helped make my kids lives so much better. Their birthdays are on April so I’ve been able to get a Xmas loan then a loan on their birthdays and then helped again in September to get their uniforms! Thank you so much for helping me for all these years Reviewed on: 29th June 2026

Such an easy process wether app, phone or online.

Such an easy process wether app, phone or online. Excellent service Reviewed on: 29th June 2026

Very helpful

I applied for a loan and it was done quickly without any hassle, Shirley explained everything to me and the process was easy Reviewed on: 29th June 2026

5star service

Never had one problem using my local credit union i have been with them for 16 yrs and counting and Shirley today was a massive help thank you for all the hard work Reviewed on: 29th June 2026

Shirley was amazing, helpful and very efficient

Shirley was amazing, helpful and very efficient Reviewed on: 29th June 2026

I’ve been with Enterprise Credit Union for years now...

I’ve been with Enterprise Credit Union for years now, amazing lender, always so quick with amazing customer service when needed. Shirley dealt with my loan within a couple of hours! Reviewed on: 29th June 2026

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