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Enterprise Credit Union: Loans reviews

Name: Loans
Rating: 4.98 (1931 reviews)

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4.98

Based on 1,931 reviews, last reviewed 12th Nov 2025

99% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

99%

2 star

Latest highest rating:

5

The customer care is second to none I’ve never had a... The customer care is second to none I’ve never had a problem with applying for a loan or a top up they get back to me several times to keep me updated... Read more Reviewed on: 12th November 2025

Latest lowest rating:

1

You have taken the money off my loan, your interest... You have taken the money off my loan, your interest and the mandatory savings but have not sent my money to me from my PIP.I NEED IT Reviewed on: 14th July 2025

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About this product

Enterprise Credit Union offer members a variety of loans for different purposes.

Enterprise Credit Union loans have no hidden costs and no arrangement fees. Each loan also includes free Loan Protection Insurance. Loan applications can be made online, via the mobile app, over the telephone or in one of the branches.

Enterprise Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Enterprise Credit Union before, you can also leave a review and share your experience.

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Enterprise Credit Union Loans reviews (1931)

Really quick when emailing fast reply quick with lo...

Really quick when emailing fast reply quick with loans and tops ups alway there to help would recommend Reviewed on: 10th June 2025

So easy to do and so helpful!

So easy to do and so helpful! The customer service is excellent, no question is silly question and they are always happy to help. Reviewed on: 10th June 2025

Great experience ever had problems

Great experience ever had problems Reviewed on: 10th June 2025

Stacey was lovely and explained in such a easy way f...

Stacey was lovely and explained in such a easy way for me to understand the terms and conditions and made my anxiety 10x better taking the call , it was such an easy step by step for me , and will be so benificial for me and my child’s future Reviewed on: 10th June 2025

I have been with credit union for a good number of y...

I have been with credit union for a good number of years and appreciate their helpful contribution. Reviewed on: 10th June 2025

Go above and beyond to help

Was nervous when opening an account but all staff are so kind and helpful. So patient and offer to help. Going above and beyond. Reviewed on: 10th June 2025

Always helpful & supportive nothing is too much trou...

Always helpful & supportive nothing is too much trouble for them. Reviewed on: 10th June 2025

helpful and kind and friendly

Always helpful and kind and friendly with my loans and savings Reviewed on: 10th June 2025

Feel secure with your borrowing and money

ECU are really easy to deal with and really nice. If you need a loan they are a better deal than the bank as you only need to borrow what you need. They don't try and make you borrow extra and they make sure it is right for you so you don't get into a financial mess. I prefer to keep my savings and if I need to borrow, loans with ECU as it feels safer and I feel confident in them. Reviewed on: 10th June 2025

Everything i have ever needed enterprise have always...

Everything i have ever needed enterprise have always been very helpful & the best Reviewed on: 9th June 2025

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