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Enterprise Credit Union: Loans reviews

Name: Loans
Rating: 4.96 (3380 reviews)

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4.96

Based on 3,380 reviews, last reviewed 2nd Aug 2026

909% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

99%

2 star

Latest highest rating:

5

So easy to apply and lovely helpful customer service... So easy to apply and lovely helpful customer service nothing too much ask them for help with anything and they go all the way to help you and help you... Read more Reviewed on: 2nd August 2026

Latest lowest rating:

1

You have taken the money off my loan, your interest... You have taken the money off my loan, your interest and the mandatory savings but have not sent my money to me from my PIP.I NEED IT Reviewed on: 14th July 2025

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About this product

Enterprise Credit Union offer members a variety of loans for different purposes.

Enterprise Credit Union loans have no hidden costs and no arrangement fees. Each loan also includes free Loan Protection Insurance. Loan applications can be made online, via the mobile app, over the telephone or in one of the branches.

Enterprise Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Enterprise Credit Union before, you can also leave a review and share your experience.

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Awards

Credit union of the year 2025

Awarded to the credit union rated highest in UK customer reviews
Best credit union (North) 2025

Awarded to the Northern credit union rated highest in customer reviews.

Enterprise Credit Union Loans reviews (3380)

Shirley was amazing, helped me as am useless with on...

Shirley was amazing, helped me as am useless with online applications, (because am a dinosaur ) , but overall service an manners was spot on , Reviewed on: 29th June 2026

Great customer service always friendly

Great customer service always friendly Reviewed on: 29th June 2026

Shirley is absolute star

Shirley is absolute star loans always quick without any hassle Reviewed on: 29th June 2026

Excellent service.

So glad I’m with enterprise. Would never leave. Excellent service always. Shirley helped me today and has been amazing Reviewed on: 29th June 2026

I have used credit union for many years.

I have used credit union for many years. At first I started it for saving and did very good with only getting 1 loan a year and having lots of savings, went through a rough patch and was homeless for a little while where the loans really helped me get back on track. Excellent service Reviewed on: 29th June 2026

Shirley has been amazing.

Shirley has been amazing. She has helped me sort everything i needed and couldnt thank her enough Reviewed on: 29th June 2026

Helps in times families need it the most

Credit union will go out of their way to help you, the actually listen you and not judge, their loans are fair and really helpful especially at Christmas time, and also provided a loan to help with school uniform, my son is autistic and I barley have any spare money but the loans credit union comes at time when families are really struggling, I would probably be in a lot of debt if weren’t for the help of credit union Reviewed on: 29th June 2026

I have used credit union now for the last 5 years, a...

I have used credit union now for the last 5 years, and they are just amazing, I recently had a lady contact me to help look after my account stay on track and point me in the right direction for the correct loan Reviewed on: 28th June 2026

loyal credit union

applying for a loan over the phone and on line is really easy the staff explain it clearly an simple staff are lovely Reviewed on: 28th June 2026

Hassle free quick decision by friendly knowledgeable...

Hassle free quick decision by friendly knowledgeable polite empathetic staff. Explained in detail how long exactly to the date before loan would be paid off. When decision was approved process was less than 4 hours. Reviewed on: 27th June 2026

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