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Enterprise Credit Union: Loans reviews

Name: Loans
Rating: 4.96 (3380 reviews)

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4.96

Based on 3,379 reviews, last reviewed 2nd Aug 2026

908% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

99%

2 star

Latest highest rating:

5

I have had a few loans over the years and have all b... I have had a few loans over the years and have all been approved really quick and I’ve received the funds within 24-48 hours. Excellent service. Staff... Read more Reviewed on: 2nd August 2026

Latest lowest rating:

1

You have taken the money off my loan, your interest... You have taken the money off my loan, your interest and the mandatory savings but have not sent my money to me from my PIP.I NEED IT Reviewed on: 14th July 2025

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About this product

Enterprise Credit Union offer members a variety of loans for different purposes.

Enterprise Credit Union loans have no hidden costs and no arrangement fees. Each loan also includes free Loan Protection Insurance. Loan applications can be made online, via the mobile app, over the telephone or in one of the branches.

Enterprise Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Enterprise Credit Union before, you can also leave a review and share your experience.

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Awards

Credit union of the year 2025

Awarded to the credit union rated highest in UK customer reviews
Best credit union (North) 2025

Awarded to the Northern credit union rated highest in customer reviews.

Enterprise Credit Union Loans reviews (3380)

Always there when you need a helping hand

Always there when you need a helping hand Reviewed on: 10th June 2026

Always there when I need them.

Always there when I need them. They have supported my family for years and they have always guided supported me so I can do things with my family Reviewed on: 10th June 2026

I delt with Jess and she was amazing really helpful...

I delt with Jess and she was amazing really helpful thank you Jess Reviewed on: 10th June 2026

Well I be loss with out this credit union it change...

Well I be loss with out this credit union it change our lives every year as were saving an repaying ive been on this since I was 18 im now 34 an om glad I have this its made me feel like I have save place to go if if struggle too an they team our absolutely brilliant expecially pailine from huyton branch see been there since opened an always surport me what's best to do i love having it an teach will work round you to help you do what's best thank you team huyton branch for supporting me for that many years thank you . Reviewed on: 10th June 2026

Simple no nonsense friendly and easy to understand

Simple no nonsense friendly and easy to understand Reviewed on: 10th June 2026

Never had any issues with ECU loans they have always...

Never had any issues with ECU loans they have always been great with dealing with always on time with when they said the loans are going to be deposited and I think that the loan amount js always very fair and reasonable Reviewed on: 10th June 2026

Staff are helpful and professional

Staff are very polite and always very helpful. I use credit union every year for Christmas and birthdays for my children and I highly recommend them to everyone. Reviewed on: 10th June 2026

Friendly helpful staff

The staff at enterprise credit union will go out of their way to help you the best they can and advise you the best they can would recommend them to anyone Reviewed on: 10th June 2026

Amazing support

I had an excellent experience with Enterprise Credit Union and their Credit Builder Loan program. The loan was a great tool for helping me establish and strengthen my credit while learning healthy financial habits. The process was straightforward, and I felt supported every step of the way. What truly made the experience exceptional was the amazing staff. Everyone I interacted with was friendly, patient, and incredibly knowledgeable. They took the time to explain how the Credit Builder Loan works, answered all of my questions, and made sure I understood how it could help me reach my financial goals. Reviewed on: 10th June 2026

It's easy to join enterprise Credit Union, and so ea...

It's easy to join enterprise Credit Union, and so easy to navigate the site/app. Everyone you speak to over the phone are kind and helpful. Customer service is excellent, I've contacted them via phone as well as emailed and always get a quick reply back. Applying for a loan with them is easy and stress free. They try their best to see to your application the same day and if not it can take a few days. Reviewed on: 10th June 2026

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