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ERV Reviews

Ratings based on 2 reviews Last review 2 weeks ago
1 / 5Poor overall rating

ERV are a travel insurance specialist with a UK base in Horsham and founded in 1907. A global company, they offer travel insurance with a focus on travel with medical conditions, as well as cycle cover, winter sports cover, and other forms of...

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ERV are a travel insurance specialist with a UK base in Horsham and founded in 1907. A global company, they offer travel insurance with a focus on travel with medical conditions, as well as cycle cover, winter sports cover, and other forms of specialist travel insurance. If you’ve used ERV for your holiday or travel in the past, please share an ERV review and help other people who rely on your reviews to help them choose their travel insurance provider.

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Your ERV Reviews (2)

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24th February 2018

A truly appalling company

In my experience ERV are a very unprofessional company and the policies they provide little or no actual cover as they are riddled with vague get-out clauses. Their default position is not to pay any claim regardless of the circumstances. Events such...

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In my experience ERV are a very unprofessional company and the policies they provide little or no actual cover as they are riddled with vague get-out clauses. Their default position is not to pay any claim regardless of the circumstances. Events such as the unexpected death of a parent or the cancellation of a flight will all be rejected. In my case my father died 3 days before our departure date and we obviously had to cancel our planned holiday. After asking for all manner of paperwork and constantly chasing my claim was rejected because he was effectively old and taking some pills. The level of service I experienced from them was non existent. They were rude, dismissive and set out to make you feel like an idiot for even asking the question. ‘Reasonableness’ doesn’t even feature in their vocabulary, preferring instead to lead you down a path into some pre-prepared, vaguely worded elephant traps so they can ‘decline’ your claim. I wouldn’t take a policy from them if it was free, as you would only be deluding yourself that you had valid cover in the event of an emergency.