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Evolution Money: Homeowner Loan reviews

Name: Homeowner Loan
Rating: 4.75 (444 reviews)

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4.75

Based on 444 reviews, last reviewed 22nd Aug 2024

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

83%

14%

Latest highest rating:

5

Easy and fast with good customer service Easy and fast with good customer service Reviewed on: 22nd August 2024

Latest lowest rating:

1

Rates way too expensive. Rates way too expensive. Was initially told we couldn't have the loan due to affordability and then the money appeared. Can't get to speak to anyone ... Read more Reviewed on: 29th July 2024

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Evolution Money Homeowner Loan reviews (444)

Only issue is constant emails,calls.

Only issue is constant emails,calls. Then you have to tell the story 5 times as it doesn't get passed on. Reviewed on: 14th May 2024

Reply from Evolution Money Your feedback is valuable to us. Thank you! Response date: 10th June 2024

Good service.

Very smooth and simple process, with support at every phase. Reviewed on: 14th May 2024

Reply from Evolution Money Thank you for your feedback! We’re glad you had a good experience. Response date: 10th June 2024

A Positive, Stressfree Experience

The resplies to queries and overall communications were prompt and helpful. The process was quick and all documents were clear. Reviewed on: 14th May 2024

Reply from Evolution Money Thank you for your feedback. We’re glad to have been of service. Response date: 10th June 2024

So quick and friendly.

So quick and friendly. No pressure at all and explained so well Reviewed on: 14th May 2024

Reply from Evolution Money Thanks for the positive review! We appreciate it. Response date: 10th June 2024

Required a loan for home improvements.

Required a loan for home improvements. I am disabled and on benefits. I therefore had difficulty in getting finance. Evolution were very receptive and helpful. A great experience Reviewed on: 14th May 2024

Reply from Evolution Money We’re pleased you had a good experience. Thank you for your feedback! Response date: 10th June 2024

Never had a problem and if I had any questions they...

Never had a problem and if I had any questions they were always there to help either on the phone or via email Reviewed on: 14th May 2024

Reply from Evolution Money We appreciate your positive review. Thanks for choosing Evolution Money! Response date: 10th June 2024

Excellent customer service and outstanding for helpi...

Excellent customer service and outstanding for helping through the process for the loan Reviewed on: 14th May 2024

Reply from Evolution Money Thank you for your kind words and support. We’re delighted you’re happy! Response date: 10th June 2024

Helped us find a solution to meet our needs

Helped us find a solution to meet our needs Reviewed on: 14th May 2024

Reply from Evolution Money Your positive review made our day. Thank you! Response date: 10th June 2024

Clarifications

There were a lot of back and fort asking for as many documents as possible making it look as it the customer service person was not clear on what is required. Reviewed on: 14th May 2024

Reply from Evolution Money Your feedback is valuable to us. Thank you! Response date: 10th June 2024

Very attentive and friendly staff and everything was...

Very attentive and friendly staff and everything was addressed efficiently Reviewed on: 14th May 2024

Reply from Evolution Money We appreciate your feedback and are glad you’re satisfied. Thanks! Response date: 10th June 2024

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