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Evolution Money: Homeowner Loan reviews

Name: Homeowner Loan
Rating: 4.76 (445 reviews)

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4.76

Based on 445 reviews, last reviewed 16th Jun 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

83%

14%

Latest highest rating:

5

Fantastic service and made for a smooth transaction... Fantastic service and made for a smooth transaction with customer care thoughout the process Reviewed on: 16th June 2025

Latest lowest rating:

1

Rates way too expensive. Rates way too expensive. Was initially told we couldn't have the loan due to affordability and then the money appeared. Can't get to speak to anyone ... Read more Reviewed on: 29th July 2024

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Evolution Money Homeowner Loan reviews (445)

The customer service was amazing

The customer service was amazing every step of the application service really great technology to allow live uploading and comments if it is correct or not allowing the application to be smooth Reviewed on: 14th May 2024

Reply from Evolution Money We’re happy to hear you’re satisfied. Thanks for your review! Response date: 10th June 2024

Only issue is constant emails,calls.

Only issue is constant emails,calls. Then you have to tell the story 5 times as it doesn't get passed on. Reviewed on: 14th May 2024

Reply from Evolution Money Your feedback is valuable to us. Thank you! Response date: 10th June 2024

Good service.

Very smooth and simple process, with support at every phase. Reviewed on: 14th May 2024

Reply from Evolution Money Thank you for your feedback! We’re glad you had a good experience. Response date: 10th June 2024

A Positive, Stressfree Experience

The resplies to queries and overall communications were prompt and helpful. The process was quick and all documents were clear. Reviewed on: 14th May 2024

Reply from Evolution Money Thank you for your feedback. We’re glad to have been of service. Response date: 10th June 2024

So quick and friendly.

So quick and friendly. No pressure at all and explained so well Reviewed on: 14th May 2024

Reply from Evolution Money Thanks for the positive review! We appreciate it. Response date: 10th June 2024

Required a loan for home improvements.

Required a loan for home improvements. I am disabled and on benefits. I therefore had difficulty in getting finance. Evolution were very receptive and helpful. A great experience Reviewed on: 14th May 2024

Reply from Evolution Money We’re pleased you had a good experience. Thank you for your feedback! Response date: 10th June 2024

Never had a problem and if I had any questions they...

Never had a problem and if I had any questions they were always there to help either on the phone or via email Reviewed on: 14th May 2024

Reply from Evolution Money We appreciate your positive review. Thanks for choosing Evolution Money! Response date: 10th June 2024

Excellent customer service and outstanding for helpi...

Excellent customer service and outstanding for helping through the process for the loan Reviewed on: 14th May 2024

Reply from Evolution Money Thank you for your kind words and support. We’re delighted you’re happy! Response date: 10th June 2024

Helped us find a solution to meet our needs

Helped us find a solution to meet our needs Reviewed on: 14th May 2024

Reply from Evolution Money Your positive review made our day. Thank you! Response date: 10th June 2024

Clarifications

There were a lot of back and fort asking for as many documents as possible making it look as it the customer service person was not clear on what is required. Reviewed on: 14th May 2024

Reply from Evolution Money Your feedback is valuable to us. Thank you! Response date: 10th June 2024

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