first direct Car Insurance Reviews
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First Direct car insurance reviews on Smart Money People come from drivers like you! You can read these honest First Direct car insurnance reviews to help you decide which car insurance provider is right for you...and your car! For example, read through o...
READ MOREFirst Direct car insurance reviews on Smart Money People come from drivers like you! You can read these honest First Direct car insurnance reviews to help you decide which car insurance provider is right for you...and your car! For example, read through our review to find out how good the claims process. And remember, if you've used First Direct before, you too can write a short First Direct car insurance review here to help other drivers. Smart Money People is the UK's leading financial services review site. Together, we can help us to increase trust and transparency in financial services.
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first direct Review Insight
What are people saying in their reviews?
Price & Interest Rates
86% of feedback is Process related
Customer profile
Top Age Profile: N/A
Top Channel Preference: Branch
Your Car Insurance Reviews
7 reviews
Get ProductUnscrupulous
When cancelling car insurance (as I no longer had car ) was charged £86 and was verbally assured 3 times that £43 would be returned to me. After I paid up was then told that I wouldn't be case after all. Unscrupulous liars and swindlers .Take your hard e Read more
When cancelling car insurance (as I no longer had car ) was charged £86 and was verbally assured 3 times that £43 would be returned to me. After I paid up was then told that I wouldn't be case after all. Unscrupulous liars and swindlers .Take your hard earned cash. I dread to think how unhelpful they would have been in the event of a car accident
Reviewed on 31st January 2022C.Kellu
Get ProductCrap company
Would not accept cancellation via email. Charged us £30 to cancel over the phone. Really would not recommend, stay well clear.
Reviewed on 13th January 2022Christine Clear
Get ProductNot worth even one star
Not a good experience, not very helpful, not great customer service, Would not use again.
Reviewed on 10th August 2020customer J
Get ProductFriendly and helpful
I used this company to find provisional car insurance they were very helpful and offered a great price
Reviewed on 22nd September 2016Claire Ward
Get ProductGreat Car Insurance, fully covered for a great price.
Contacted First Direct on the telephone about car insurance, always had the most helpful and understanding operators who did their absolute best to get an amazing quote, everything was clearly explained and expertly dealt with.
Reviewed on 13th August 2016Godfrey Callus
Get ProductWhat car insurance should be like from the bank that wins awards yearly
Simply brilliant. Why aren't others as good or as easy to understand. Perhaps because FD have pioneered the banking sector (yep despite being owned by HSBC - sic) they adopt that policy with all their products. Are people really scared by different?
Reviewed on 1st August 2016Neil Gent
Get ProductVery good
I have been with this company 2 years they offer very good rates for provisional drivers
Reviewed on 19th February 2016Claire Ward