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first direct: Car Insurance reviews

3.14
Based on 7 reviews, last reviewed 31st Jan 2022
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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43%
See only 4 star reviews
14%
3 star
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0%
2 star
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0%
See only 1 star reviews
43%

Latest highest rating:

5

Friendly and helpful I used this company to find provisional car insurance they were very helpful and offered a great price Reviewed on: 22nd September 2016
Claire Ward's avatar
Claire Ward

Latest lowest rating:

1

Unscrupulous When cancelling car insurance (as I no longer had car ) was charged £86 and was verbally assured 3 times that £43 would be returned to me. After I pa... Read more Reviewed on: 31st January 2022
C.Kellu's avatar
C.Kellu

About the Car Insurance

First Direct car insurance reviews on Smart Money People come from drivers like you! You can read these honest First Direct car insurnance reviews to help you decide which car insurance provider is right for you...and your car! For example, read through our review to find out how good the claims process. And remember, if you've used First Direct before, you too can write a short First Direct car insurance review here to help other drivers. Smart Money People is the UK's leading financial services review site. Together, we can help us to increase trust and transparency in financial services.

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first direct Car Insurance reviews (7)

Unscrupulous

1
When cancelling car insurance (as I no longer had car ) was charged £86 and was verbally assured 3 times that £43 would be returned to me. After I paid up was then told that I wouldn't be case after all. Unscrupulous liars and swindlers .Take your hard earned cash. I dread to think how unhelpful they would have been in the event of a car accident Reviewed on: 31st January 2022
C.Kellu's avatar
C.Kellu

Crap company

1
Would not accept cancellation via email. Charged us £30 to cancel over the phone. Really would not recommend, stay well clear. Reviewed on: 13th January 2022

Not worth even one star

1
Not a good experience, not very helpful, not great customer service, Would not use again. Reviewed on: 10th August 2020
customer J's avatar
customer J

Friendly and helpful

5
I used this company to find provisional car insurance they were very helpful and offered a great price Reviewed on: 22nd September 2016
Claire Ward's avatar
Claire Ward

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