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Freetrade: Online share dealing reviews

4.72
Based on 9,675 reviews, last reviewed 1st Jul 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Easy investment and fractional shares Easy investment, fractional shares in some markets mean you can spread your budget into higher value shares without putting all your risk into it when... Read more Reviewed on: 7th April 2026
D E's avatar
D E

Latest lowest rating:

1

Incorrect information led me to transfer Junior ISAs I specifically asked Freetrade in writing whether VUSA, EQQQ and VWRL could be bought fractionally inside a Junior ISA before transferring funds. Thei... Read more Reviewed on: 1st July 2026
Jason G's avatar
Jason G

About this product

Freetrade offer a GIA (general investment account).

You get commission-free investing with Freetrade. You can manage your portfolio on iOS, Android, or your web browser. Make regular investments with a Freetrade GIA using Direct Debits and recurring orders.

Freetrade GIA reviews help you find out what it’s really like to be a customer. If you’ve used Freetrade before, you can also leave a review and share your experience.

Freetrade Online share dealing reviews (9675)

Review of the Freetrade, Online share dealing:

Been with Freetrade for a few years now.

5
Been with Freetrade for a few years now. Good platform, prices and service Reviewed on: 14th March 2024

I started using them 5 years ago.

5
I started using them 5 years ago. I have no regrets so far. My investment knowledge and portfolio have grown exponentially since Reviewed on: 5th April 2024

Democratising investment

5
Democratising investment - one of the first in the UK to enable retail investors to buy individual stocks through mobile. Easy to use and a great interface, with strong support systems for feedback. Reviewed on: 5th April 2024

Very easy to use and great customer service.

5
Very easy to use and their customer service is excellent. Reviewed on: 5th April 2024

Easy to use and quick to pick up

5
Easy to use and quick to pick up Reviewed on: 5th April 2024

i have been using the app since last two years, it h...

5
i have been using the app since last two years, it has great customer serivce Reviewed on: 5th April 2024

Unable to give straightforward information to custom...

1
Unable to give straightforward information to customers, to allow them to get full benefit from opening an ISA. Ridiculously unhelpful so ended up deciding to take my business elsewhere. Only use them now for minimal trading. Reviewed on: 5th April 2024

Newbie to trading

5
Newbie to trading. This is an easy platform to introduce the basics Reviewed on: 5th April 2024

Easy to sign up and use.

5
Easy to sign up and use. Fees are transparent. Rarely ever need to use customer service because of how well it works. Reviewed on: 5th April 2024

Massive type of investment to choose from and great...

5
Massive type of investment to choose from and great costumer service Reviewed on: 5th April 2024

Easy, accessible and reliable service.

5
Easy, accessible and reliable service. Would highlight recommend. Reviewed on: 5th April 2024

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