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Freetrade: Online share dealing reviews

Name: Online share dealing
Rating: 4.73 (9674 reviews)

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4.73

Based on 9,674 reviews, last reviewed 7th Apr 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Easy investment and fractional shares Easy investment, fractional shares in some markets mean you can spread your budget into higher value shares without putting all your risk into it when... Read more Reviewed on: 7th April 2026

Latest lowest rating:

1

They're just not very good, RobinHood much better They're just not very good, RobinHood much better Reviewed on: 8th February 2026

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About this product

Freetrade offer a GIA (general investment account).

You get commission-free investing with Freetrade. You can manage your portfolio on iOS, Android, or your web browser. Make regular investments with a Freetrade GIA using Direct Debits and recurring orders.

Freetrade GIA reviews help you find out what it’s really like to be a customer. If you’ve used Freetrade before, you can also leave a review and share your experience.

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Freetrade Online share dealing reviews (9674)

Excellent seamless service.

Excellent seamless service. Good product range. Easy execution. Top notch communication and support Reviewed on: 23rd March 2024

Happy customer for more than 5 years

I've been a Freetrade customer for 5 years while also using other providers. Freetrade has improved every year, adding new services and features. Other providers have barely made any changes to their platform despite the fact that there are so many other options out there now. Freetrade's offering is cheaper, more transparent and easier to use. The main appealing factor for me is the fact that they don't change a percentage of the portfolio's value. There are some strong competitors out there and maybe Freetrade is not the best yet, but they are actively working on it and improvements can be seen each year. Reviewed on: 23rd March 2024

For Beginners

Good for beginners, but a bit lacking for the experienced investor. Reviewed on: 23rd March 2024

One off the best fee free platform for share trading.

One off the best fee free platform for share trading. Reviewed on: 22nd March 2024

Great place to start investing

Freetrade is very easy to use and introduced me into investing Reviewed on: 22nd March 2024

Simple and effective

This trading app is simplicity at its finest. From navigating the interface to executing trades, every step is intuitive. I've used other platforms before, but this one stands out! LOVE that I can invest in Treasury Bills with Freetrade!! Reviewed on: 22nd March 2024

I've bought and sold a lot of shares on the platform...

I've bought and sold a lot of shares on the platform and it's very easy and simple to use. Reviewed on: 21st March 2024

They always keep you uptodate with any new share add...

They always keep you uptodate with any new share additions. Their customer service is excellent Reviewed on: 21st March 2024

Cannot recommend. There are many better options.

For a very basic broker freetrade’s services mat be considered acceptable but considering they charge a similar fee too more premium providers, the platform is terrible. I didn’t expect much from Freetrade but it is lacking even the most basic tools and features. Moreover having an extremely limited investible Universe is quite a shock when you charge £10/month for premium. As much as you tell the world that +6000 stocks/etf’s etc. in your product offering is a lot, Freetrade is not even closely matching its closest competitors who offer a far more complete 12k products, must better fees, better platforms and support. How Freetrade continues to achieve such high ratings and popularity is a mystery to me but maybe it is sufficient for most other users. Freetrade has done an excellent job marketing themselves and advertising their services far better than their competition. Is it possible that Freetrade’s user base is simply unaware of what alternatives they have? There is a vast number of ISA providers available which differ immensely in terms of platform, costs and fees, free commission (where the FX fee / spread may be quite substantial etc). I notice my fees on my Freetrade ISA (mainly FX related) are much larger than the fees I pay on my other trading accounts from interactive brokers and TradeZero (non ISA accounts) even though my accounts size and trade volume is many times larger and the accounts are NOT zero commission. It’s just food for thought but all in the interest of making users aware they they have options if they are unhappy. PS - Freetrade transfers (going out and in) used to be very fast - more recently they have become absurdly slow (+6 weeks - I know this is still within the upper advertised range). Similarly their platform support used to excellent with responses coming in a matter of minutes - now I tend to wait 2/3 days to receive a response. Reviewed on: 21st March 2024

Nice user interface, great free trades.

Nice user interface, great free trades. Reviewed on: 20th March 2024

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