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Freetrade: Online share dealing reviews

4.72
Based on 9,675 reviews, last reviewed 1st Jul 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Easy investment and fractional shares Easy investment, fractional shares in some markets mean you can spread your budget into higher value shares without putting all your risk into it when... Read more Reviewed on: 7th April 2026
D E's avatar
D E

Latest lowest rating:

1

Incorrect information led me to transfer Junior ISAs I specifically asked Freetrade in writing whether VUSA, EQQQ and VWRL could be bought fractionally inside a Junior ISA before transferring funds. Thei... Read more Reviewed on: 1st July 2026
Jason G's avatar
Jason G

About this product

Freetrade offer a GIA (general investment account).

You get commission-free investing with Freetrade. You can manage your portfolio on iOS, Android, or your web browser. Make regular investments with a Freetrade GIA using Direct Debits and recurring orders.

Freetrade GIA reviews help you find out what it’s really like to be a customer. If you’ve used Freetrade before, you can also leave a review and share your experience.

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Freetrade Online share dealing reviews (9675)

Making investment accessible for individuals

5
Freetrade is not just another trading app, I get the feeling it's actually built into bringing younger people into long-term investing, which is a great mission. It's doing so in a very intuitive way, with low fees and great convenience. Reviewed on: 10th April 2023

Excellent

5
Easy to access and understand for everyone Reviewed on: 10th April 2023

Starting to feel stagnant

3
Freetrade started out great, still an active user of the platform but it feels like it's been ages since anything 'new' launched. Combine that with the increased pricing for the same experience & the 'average' customer support, I'd say Freetrade still have some unique aspects going for them but they're not as ahead of the competition as they once were. Reviewed on: 10th April 2023

Easy to use

5
Very simple and straight forward thats why I use it Reviewed on: 10th April 2023

Great app, great customer service

5
The customer service is like the app - straightforward, quick, and pleasant to use. Reviewed on: 10th April 2023

Best trading app

5
Super user-friendly app, no fees when trading. Recommend 100% Reviewed on: 10th April 2023

Easy to use, great team

5
Always responsive, customer service is second to none. Reviewed on: 10th April 2023

Easy to use and free

4
Simple format for novice home trader without complex commission rates etc. Lots of assets to trade. Reviewed on: 10th April 2023

Free trade

5
Good platform, great choice of stocks Reviewed on: 10th April 2023

Freetrade is good, but it can be better?

4
Best online share dealing platform in the UK, I've been using the product daily for years and seen it develop. Easy to use and very friendly for novices to navigate. Could be improved by offering more range of stocks without requiring higher increment plans, additionally, the incentives offered to recommend Freetrade to family and friends have fallen in recent years. My customer service experience is great and as a long-term user and early adaptor of the technology, I can honestly say I have not faced a single unsolved issue. The sense of community around the app has regressed since the early days, perhaps the integration of the community into the app could be utilised. Still the best in the UK by far, no other online share dealing app comes close in my opinion. Reviewed on: 10th April 2023

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