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Get Going Insurance: Travel Insurance reviews

Name: Travel Insurance
Rating: 4.85 (342 reviews)

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4.82

Based on 342 reviews, last reviewed 13th Sep 2024

32% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

Good company to deal with. Good company to deal with. Transparent and good communication. Would use again Reviewed on: 13th September 2024

Latest lowest rating:

1

Good company Was really happy with my last travel insurance from Getgoing, however the price for the same now has jumped up and now difficult to decide on. Reviewed on: 14th July 2024

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About this product

Get Going Insurance provides travel insurance - single trip, multi-stop trips and log-length trips, so if you're looking for reviews of this type of insurance, read on to see what our community is saying. Already sued Get Going Insurance for your trip? Share review of how your policy performed when you needed it and you'll be helping others who are considering using Get Going Insurance for their travel insurance.

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Get Going Insurance Travel Insurance reviews (342)

The best insurance company

Very competitive, good policy documents, good customer service Reviewed on: 25th July 2020

Sensible prices. Especially for anyone with pre-existing health conditions

I have used Get Going Travel Insurance on several occasions and have always been satisfied with them. When I had to claim they dealt with that in a reasonable timescale. I will use them when we decide to travel again. Reviewed on: 25th July 2020

NO PROBLEMS WITH ANY MATTER.

No problems but have to say I have had no problems. Reviewed on: 25th July 2020

Good value insurance

Very good competitive value for holiday insurance which helps with budgeting for your holiday costs. Reviewed on: 25th July 2020

Unpleasant, abrupt staff..Pandemic not covered by Premium full policy

I've used get going for many trips for past 5 years but never had to claim. This year FORTUNATELY instead of having one of our usual expensive long haul holidays booked for March we had a flight only trip to stay with friends in Spain in May. Needless to say that didn't happen due to Covid19 Pandemic. We got a no fuss refund from Jet2 for the flights (can highly recommend them). However when we called get going for a refund on an UNUSED POLICY the Get going staff member was HORRIBLE, rude, abrupt and just read T&Cs about Pandemics not being covered for policy refund like a soulless robot. We hung up and called back and got a nicer person who gave us at least the option to keep the policy open and change the travel dates to as far as a year away, a refund would only be given on my extra illness/disability premium meaning we would get less than 50% back. We are just so relieved that it wasn't an expensive policy this year and that we had a decent airline who refunded us without prompting, dread to think if we had been in Thailand or similar, like usual in March when Covid kicked off as I think Get going would have just left us at the mercy of the Tour operators, airlines and Government. Even if your government advised against travel or advised immediate return home, borders were shutting etc with Get going circumstances due to Pandemics were not covered under any policy! I am careful and read things carefully, always ensuring I'm fully covered for my trip and needs, airlines going bust etc. It might be easy and competitively priced to get a policy with GG, even with illneses but there are so many "get out clauses" written into their tiny small print T&Cs, I doubt they actually pay out very often. I dare you to read them all...50 pages+, post Covid is likely to be more! Won't be using them again and have advised all the family, friends and colleagues I've previously recommended them to, that their policies are not to be trusted and that their staff can be rude and obstructive. Reviewed on: 25th July 2020

Getting a quote without any hassle

Have been able to get travel insurance and with a very assuring attitude whenever Imhave phoned for clarification. A very satisfying and reassuring experience every time. Reviewed on: 25th July 2020

going GONE !!! it's that quick with GET GOING a policy to suit everybody .

very good on a policy to suit every pocket and friendly staff . Reviewed on: 25th July 2020

Fair price

Simple and easy to access and buy the right plan. Reviewed on: 25th July 2020

Easy and Cost Effective

Prompt and Good service. Clarified that European Cruise covered. Very good price for short European holiday. My medical conditions well covered. Reviewed on: 25th July 2020

Great company

Easy to use website, able to add all medical details for insurance without getting stressed! Reviewed on: 25th July 2020

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Get Going Insurance: Travel Insurance reviews

32% decrease in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

4

Latest lowest rating:

1

About this product

Review Get Going Insurance: Travel Insurance now

Get Going Insurance Travel Insurance reviews (342)

The best insurance company

Sensible prices. Especially for anyone with pre-existing health conditions

NO PROBLEMS WITH ANY MATTER.

Good value insurance

Unpleasant, abrupt staff..Pandemic not covered by Premium full policy

Getting a quote without any hassle

going GONE !!! it's that quick with GET GOING a policy to suit everybody .

Fair price

Easy and Cost Effective

Great company

Review Get Going Insurance: Travel Insurance now

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