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Get Going Insurance: Travel insurance reviews

4.72
Based on 594 reviews, last reviewed 24th Jul 2026
5500% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great value for money easy to do online been with yo... Great value for money easy to do online been with you for last 2 holidays can't find one cheaper Reviewed on: 24th July 2026
Michael Ashall 's avatar
Michael Ashall

Latest lowest rating:

2

Unclear cover Cover appeared different on two different documents. Ultimately, I was not covered when I thought I was. Reviewed on: 11th September 2025
HB's avatar
HB

About this product

Get Going travel insurance have a variety of policy types, cover levels and extensions.

Cover is considered for over 1,000 medical conditions. Choose from single trip, multi-trip or long-stay travel insurance.

Get Going travel insurance reviews help you find out what it’s like to be a customer. If you’ve used Get Going before, you can also leave a review and share your experience.

Review Get Going Insurance: Travel insurance now

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Get Going Insurance Travel insurance reviews (594)

Best cover in my considerable experience.

5
Having had a few years of age related and medical insurance, Get Going has provided the best competitive and value for money cover Reviewed on: 13th July 2025

My review

5
Didn't have experience of customer service so stayed neutral.zBut everything else is good. Reviewed on: 13th July 2025

Excellent company with very competitive prices and c...

5
Excellent company with very competitive prices and customer care. Reviewed on: 13th July 2025

EXCELLENT SERVICE, PROMPT CLAIM HANDLING AND PAYOUT

5
I HAVE BEEN A CUSTOMER OF GET GOING FOR SEVERAL YEARS AND ALWAYS FOUND THEIR INSURANCE, WITH MEDICAL CONDITIONS, TO BE VERY FAIR VALUE. FOR THE FIRST TIME SINCE I'VE BEEN A CUSTOMER, I NEEDED TO MAKE A CLAIM THIS YEAR AS I BECAME SUDDENLY ILL.GET GOING IMMEDIATELY DEALT WITH ME VERY COURTEOUSLY, CONFIRMED THAT MY CLAIM WAS VALID AND THEY WOULD HONOUR IT. THEY CARING;LY TOOK TIME TO EXPLAIN EVERYTHING AND CLAERLY TOLD ME WHAT PAPERWORK I NEEDED TO PROVIDE THEM WITH. ONCE I SENT THE PAPERWORK TO THEM, THE CLAIM WAS SETTLED WITH 14 DAYS, AND IN AN EXCEEDINGLY FRIENDLY MANNER. IT WAS REFRESHING TO HAVE AN INSURANCE CLAIM MET WHERE THE INSURER DIDN;T FEEL GRUMPY OR TRY TO DELAY PAYING OUT. Reviewed on: 12th July 2025

Very knowledgeable and friendly service

5
Very knowledgeable and friendly service Reviewed on: 12th July 2025

Very easy to use.

5
Very easy to use. Efficient & great price! online renewals etc . Reviewed on: 12th July 2025

Ease of use

5
Ease of use on web or phone was able to talk to someone Reviewed on: 11th July 2025

quick and easy to sort very...

5
quick and easy to sort very comparible prices Reviewed on: 11th July 2025

A holiday where we ended up staying in a hospital !!

5
My husband suffered a nasty accident whilst in Porto Santo. Once he had been transferred to a hospital, I phoned Get Going quickly . He was transferred to a Madeira hospital, operated on and stayed there for 2 weeks. I phoned them repeatedly with different questions and worries. Each time I rang they were extremely helpful and patient, answering any queries I had about his stay in hospital, my stay in a different hotel and eventually about our return home accompanied by an English nurse they had flown out. Reviewed on: 11th July 2025

Good holiday insurance.

5
I have taken out a yearly insurance policy with Get going travel insurance it appears to cover everything that I need for holiday insurance. Up to now I have been lucky enough to have not needed to make a claim, so I can’t comment on how good it is in the event of making a claim. Reviewed on: 11th July 2025

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