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Goodtogoinsurance.com: Travel insurance reviews

4.85
Based on 5,127 reviews, last reviewed 21st Aug 2025
37600% increase in 5 star reviews
in the past 90 days
1600% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
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8%
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1%

Latest highest rating:

5

Very helpful assistants on the phone Very helpful assistants on the phone Reviewed on: 21st August 2025
Jane B's avatar
Jane B

Latest lowest rating:

1

took nearly 4 months for a simple claim for lost sun... took nearly 4 months for a simple claim for lost sunglasses to be settled. Had to make formal complaint to IMGLOBAL. No information that Good To Go do... Read more Reviewed on: 20th August 2025
Burrell's avatar
Burrell

About this product

goodtogoinsurance.com provide travel insurance for pre-existing medical conditions, and there are no upper age limits.

goodtogoinsurance.com cover all types of medical conditions. There are three standard levels of travel insurance cover to choose from, as well as cruise policies with additional benefits.

goodtogoinsurance.com travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used goodtogoinsurance.com before, you can also leave a review and share your experience.

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Goodtogoinsurance.com Travel insurance reviews (5127)

Holiday insurance let down!

1
On 29 August we contacted good to go regarding holiday insurance, answering the questions regarding my health. An offer was sent and on that basis we went ahead and booked a holiday. We then went back to yourselves to accept your offer. We were then told that this offer had not been approved yet!! On explaining that I had the e mail on my tablet in front of me she said "well it should not have been sent out yet, call back at the end of the week" I am sure this can be varified via your telephone recorded conversations. It seems a case of the right hand not knowing what the left hand was doing. Not a big problem though as there were plenty of other companies willing to accept my money. Reviewed on: 8th September 2023

Recommended Travel Insurance for the Over-80s.

5
Recommended Travel Insurance for the Over-80s. Used successfully for several recent trips - including Cruises and at least three Round-World adventures. Reviewed on: 7th September 2023

Very easy to deal with

5
Travel insurance and older age , it can be difficult and expensive, but a phone call to Good To Go was nice and straightforward, so would recommend them to friends and would use their services again Reviewed on: 7th September 2023

Don't look anywhere else

5
I have several health issues and Goodtogoinsurance.com are fantastic 'no health problem is an issue' which is a huge relief and peace of mind when on holiday. I would and have highly recommended them to several friends. I will only use them for any holiday insurance I need. 10/10 in every aspect of service given. Polite and Friendly. Understanding. No question is a silly question. Personable Reviewed on: 7th September 2023

Holiday insurance

5
Finding long term holiday insurance is very difficult. Goodtogoinsurance cover me for my long term stays with no problems at all and very reasonable Reviewed on: 6th September 2023

Brilliant for long term medical conditions

5
After much searching I had no problems getting travel insurance. Reviewed on: 6th September 2023

Good service, very nice helpful Staff

4
Booked the insurance over the telephone and the operative could not have been more helpful, understanding & pleasant. Thought the price was good value for the years EU cover too. Luckily i did not need to use it , but i had the peace of mind of knowing it was there if anything happened. Reviewed on: 5th September 2023

Excellent value for money

5
After reviewing lots of companies for my three months trip to Asia. Goodtogoinsurance was by far the best value and comprehensive for my needs. Plus they had the most positive and best reviews. Wouldn't hesitate to recommend them. Reviewed on: 5th September 2023

Unbeatable Travel insurance

5
I was recommended Goodtogo insurance by my bank six years ago, and I have never looked but. They cater for every condition and have solutions for all ,including families with kids. I am able to contact them anytime and get a reasonable quote. I have recommended them to my family and friends, everyone is content with them. The cover guarantees you a lovely holiday. Don’t leave for holiday without Goodto go insurance Reviewed on: 3rd September 2023

Very helpful customer service.

5
Helped with complex form filling and very patient. Reviewed on: 27th August 2023

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