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Haysto: Specialist Mortgage Broker reviews

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4.93
Based on 821 reviews, last reviewed 17th Apr 2026
35700% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
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Latest highest rating:

5

From start to finish the team @ Haysto were amazing... From start to finish the team @ Haysto were amazing & always on hand to help or answer any questions. The communication was fantastic, easy to deal wi... Read more Reviewed on: 17th April 2026
Laura H's avatar
Laura H

Latest lowest rating:

1

They delayed a lot and did wrong application and i l... They delayed a lot and did wrong application and i lost my life opportunity Reviewed on: 14th April 2026
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M D
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Haysto Specialist Mortgage Broker reviews (821)

Very supportive advisors.

5
The advisors, in particularly Tom, were fantastic. Tom always contacted when he said he would and never made me feel like I was troubling him. He explained everything very thouroughly. The process was stressful due to my personal situation but Haysto definitely made it as straightforward as possible. Reviewed on: 12th March 2026
Eileen M's avatar
Eileen M

Excellent customer service and support

5
We contacted Haysto as we had som historic credit issues that was stopping us getting a mortgage. They were very helpful honest and supportive throughout the whole process, keeping in touch right up to completion. I can't recommend them enough and have done so with some friends who were I. The same situation to Reviewed on: 12th March 2026
Angela M's avatar
Angela M

Haysto stepped in and saved the day

5
I was let down by my current mortgage company after pre mortgage checks I was offered a mortgage in principal then at the final mortgage application was informed they did not offer shared mortgages. Haysto literally saved the day they were so helpful and kind when I was in a state of panic Reviewed on: 12th March 2026
Marg's avatar
Marg

I’ve used Haysto TWICE!

5
I’ve used Haysto twice. First for a new mortgage and second for a remortgage. Both times the service has been impeccable. The process is smooth clear and fast. Reviewed on: 12th March 2026
R A's avatar
R A

Great service .

5
Great service . Would recommend. Staff very friendly and efficient Reviewed on: 12th March 2026
Bobbie E's avatar
Bobbie E

Quick and easy decision mae sure they find suitable...

5
Quick and easy decision mae sure they find suitable Mortages for the right lender Reviewed on: 12th March 2026
Jalil's avatar
Jalil

Hassle free, answered my questions and provided reas...

5
Hassle free, answered my questions and provided reassurance, the app was a great tool to keep me updated. Reviewed on: 12th March 2026
Paula S's avatar
Paula S

Professional and efficient

5
I had a great experience with Haysto Mortgage Company. Throughout the process I dealt with several different team members, and everyone was professional, helpful, and responsive. The app runs smoothly and efficiently, making it easy to track progress and upload documents. I was kept updated at every stage, which made the whole experience feel transparent and stress-free. Overall, a very well-managed service and I’d happily recommend Haysto to anyone looking for a straightforward mortgage process. Reviewed on: 12th March 2026
Bethany I's avatar
Bethany I

Excellent

5
I really cannot praise Haysto highly enough. From my first contact with Cameron on 4th September I've felt like I've been in really safe hands. Due to a long-term relationship breakup I suddenly found myself, at age 61, needing to find a mortgage. My now ex-partner was willing to help but, at 68 years old, both he and I found the high street banks unable to help. I admit I had pretty much lost all hope by the time I came across Haysto but I figured one more shot wouldn't hurt. I immediately found myself under the protective wing of a fabulous team who were able to reassure me that they could help and that they were very practiced in the type of mortgage I needed - Joint Borrower, Sole Proprietor. And, boy, did they help! Just a day after speaking to Cameron and then his colleague, James, I received an Agreement In Principle for a mortgage large enough to look at decent properties and at a really good rate fixed for the first 5 years. I was ecstatic! There then followed lots of documents to upload which which was incredibly easy to do via "my dashboard" on their website. Haysto ask you for everything that the bank will require in order to make you a formal mortgage offer and there's always someone available if you have any queries. You can either message your team via your dashboard or you can book a call with them. James even sent an email on my behalf to the sellers' estate agents when they didn't understand the type of mortgage I was applying for. I had an offer accepted on a property on 15th September and informed Haysto. My mum is gifting me part of the deposit so I did have a few more documents to upload which took a bit of time because mum lives over 300 miles away and is very anti-internet so I had to do some travelling on my days off, which added a few days to the whole process, but my team at Haysto were very supportive and kept me calm when I became stressed. I uploaded the final document on 29th September and Haysto submitted my formal mortgage application on the same day. Just one week later, I received my formal mortgage offer from the bank :) Here is a big shout out to everyone on my team: Cameron W James F Charlie W Mark D Glynn F Nadia G I went with the solicitors that Haysto recommended to me, although I felt no pressure to do so and could have used a different solicitor if I wished, and they, too, have been incredibly efficient and helpful. Honestly, finding Haysto has been one of the best strokes of luck I've ever experienced and I give them my highest recommendation. They really do deserve all the fabulous reviews they've received. If you find that nobody else can help you find a mortgage, give these guys a call because they'll do everything they can for you. Thanks to Haysto I moved into my property in November 2025 and I'm so happy. I've already recommended them to friends. Reviewed on: 12th March 2026
Anne D's avatar
Anne D

I can't thank haysto enough they gave me the chance...

5
I can't thank haysto enough they gave me the chance to start over after my marriage ended. I'm eternally grateful for the support and the kindness shown. Reviewed on: 12th March 2026
Alicia Whittle's avatar
Alicia Whittle

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