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Haysto: Specialist Mortgage Broker reviews

4.96
Based on 449 reviews, last reviewed 23rd Oct 2025
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Latest highest rating:

5

excellent from start to finish, all staff that helpe... excellent from start to finish, all staff that helped me were aware of extenuating circumstances that I found myself under and they were very supporti... Read more Reviewed on: 23rd October 2025
nicole s's avatar
nicole s

Latest lowest rating:

1

Haysto recommended I go with a solicitor who wasn’t... Haysto recommended I go with a solicitor who wasn’t on my lenders panel, this incurred huge financial and emotional costs on me and an ongoing period ... Read more Reviewed on: 19th February 2025
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Emily

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Haysto Specialist Mortgage Broker reviews (449)

Excellent service

5
I have had a great experience with Haysto they have helped me all the way through my mortgage process and did everything they could for me. I'm glad I have chosen them Reviewed on: 19th February 2025

I didn't think a mortgage was possible

5
I didn't think a mortgage was possible for me with my poor credit rating and age, but the Haysto team managed to get me over the line! I have been turned down many times before by lenders and was losing hope a little. Alex was great from the start and was non-judgmental about my credit profile. He explained the whole process very clearly and was transparent throughout. I really like the portal where you can check on the progress of your application and quickly upload/approve documents as and when needed. I much preferred this to back and forth emails and could quickly find information I was looking for. Nadia who I also dealt with was great and regularly chased the lender for updates on my case. I would recommend Haysto to anyone who thinks that a mortgage is not possible for them! Reviewed on: 19th February 2025

My story with Haysto

5
I was rejected for even a meeting on a decision in principle by a local building society because my job as a carer was zero hours. I was hugely disheartened by this and thought owning a home was impossible for me. I called Haysto, they arranged an advisor who took my details and assured me it was no problem that I was zero hours. I had a mortgage within 3 days. They made an extremely complicated situation very simple. Reviewed on: 19th February 2025

They make getting a mortgage easy

5
They make getting a mortgage easy, I was told by other brokers that I would never get a mortgage and I lost hope on owning my own home, until I found Haysto. Two days ago I received my mortgage offer and I can’t wait to own my own home. From their easy to use portal system, to their dedication from their employees. Haysto really made this possible for me and I can’t be more grateful. I would like to make a special mention for Brad Wright and Charley Foyster. Thank you, me and Zoe couldn’t be more grateful. Reviewed on: 19th February 2025

Great company

4
Haysto were great with me, and very helpful as it took a while for me to move, which included me pulling out of the house I was going to buy and offering on a different one. The only thing I did find a little bit frustrating was the high turnover of advisors I had in the first couple of months. However, the advisor I ended up with was amazing. Reviewed on: 19th February 2025

Appreciated the lack of patronising, condescending,...

5
Appreciated the lack of patronising, condescending, computer-says-no tone. Haysto are supportive, friendly and encouraging- a breath of fresh air in the mortgage market. Reviewed on: 19th February 2025

Incredible experience, very fast and efficient and k...

5
Incredible experience, very fast and efficient and kept up to date with progress throughout Reviewed on: 19th February 2025

So friendly and helpful.

5
So friendly and helpful. Felt like a personal service Reviewed on: 19th February 2025

Great company to deal with would certainly recommend

5
Great company to deal with would certainly recommend Reviewed on: 19th February 2025

Haysto make the seemingly impossible, possible.

5
We worked with so many people at Haysto and every person was genuinely so amazing. Daniel, our main point of contact was there for us at every step of the way. He was so knowledgable and made us feel at ease with the entire process. The entire team was so kind, understanding and non-judgemental at our circumstances. As first time buyers, applying for a mortgage was already so daunting. We thought with everything we’d heard in the news and from other people we knew, that buying a home was impossible. But Haysto made the impossible, possible. We now have our dream home and we are so thankful each day for what Haysto did for us. Will definitely be reaching out for our re-mortgage in a few years! Reviewed on: 19th February 2025

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