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Haysto: Specialist Mortgage Broker reviews

Name: Specialist Mortgage Broker
Rating: 4.88 (826 reviews)

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4.88

Based on 826 reviews, last reviewed 11th Jun 2026

30% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

98%

2 star

Latest highest rating:

4

Successfully managed to get a mortgage for me as a s... Successfully managed to get a mortgage for me as a self employed individual Reviewed on: 11th June 2026

Latest lowest rating:

1

They delayed a lot and did wrong application and i l... They delayed a lot and did wrong application and i lost my life opportunity Reviewed on: 14th April 2026

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About this product

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Haysto Specialist Mortgage Broker reviews (826)

Excellent service

User friendly online portal, kept informed at every stage of process, knowledgeable staff- all of this helped to keep stress levels at a minimum. Reviewed on: 12th March 2026

I can’t recommend Haysto highly enough.

I can’t recommend Haysto highly enough. From start to finish, the whole process was incredibly efficient and much quicker than I expected. What really stood out to me was how supportive and professional the team were throughout. Having less-than-perfect credit can feel stressful and, honestly, a bit intimidating when applying for a mortgage. But there was absolutely no judgement — just clear advice, reassurance, and genuine effort to help. They took the time to understand my situation properly and worked hard to secure the best possible rate for me, not just any deal. Communication was excellent, everything was explained clearly, and they kept things moving at pace. Most importantly, they didn’t just promise results — they delivered, and I successfully secured my mortgage. If you’re worried about bad credit or just want a broker who truly has your best interests at heart, I wouldn’t hesitate to recommend them. An outstanding service from start to finish. Reviewed on: 12th March 2026

Fantastic customer service

Everyone i spoke to was polite, helpful and friendly throughout the whole process. I felt they cared. Reviewed on: 12th March 2026

Quick and easy mortgage proceds possible with HAYSTO

Haystos made it possible to secure mortgage with bad credit. They were very supportive and quick to reply. The whole journey of securing a mortgage was stressfree with Haystos. I will recommend them over and over again. Reviewed on: 12th March 2026

I would highly recommend their services to anyone lo...

I would highly recommend their services to anyone looking for reliable and helpful mortgage advice They were professional, knowledgeable, and made the entire process much easier to understand. They took the time to explain all the options available to me and helped find the best mortgage deal for my situation. Reviewed on: 12th March 2026

Fantastic communication all throught the process.

Fantastic communication all throught the process. every team member went above and beyond for help me and communicate and chase up the process and give clear explanations and guidance to all my questions. Reviewed on: 12th March 2026

Terrible customer service.

Terrible customer service. Took months to complete our mortgage, after us having to constantly chase them for updates. Would not recommend them to anyone and wish we had never used their services. Reviewed on: 12th March 2026

Reply from Haysto Hi Andrew, We’re really sorry to read this. It’s not the kind of experience we want anyone to have with us. Applying for a mortgage can already feel like a long and stressful process, so having to chase for updates on top of that must have been incredibly frustrating. While some parts of the home-buying journey depend on mortgage lenders and third-party conveyancing firms, you should always feel informed about what’s happening and where things stand. It sounds like we didn’t get that balance right for you, and that’s genuinely disappointing to hear. We’d really like the chance to look into what happened and understand where things slowed down. Our Chief Customer Officer and co-founder, Paul Coss, has attempted to reach out and speak with you directly regarding the concerns you’ve raised, but we understand if you prefer not to do so. If you’d like to discuss any aspect of your experience with Paul, please feel free to contact him directly (his email address is: [email protected]) when you’re ready. If not, we wish you all the best for the future. Thanks, Team Haysto Response date: 12th March 2026

Outstanding customer service

From start to finish the customer service and advice was brilliant. Haysto made everything straightforward. Reviewed on: 12th March 2026

Amazing team.

Amazing team. Held our hand right through the experience and would never look elsewhere. Reviewed on: 12th March 2026

Haysto with touch of Excellence

My mortgage journey with Haysto has been nothing short of exceptional. From the very beginning, the entire team showed incredible professionalism, dedication, and genuine care in helping me through what can often be a stressful process. Every member of the Haysto team was supportive, knowledgeable, and always willing to go the extra mile. They explained every step clearly, kept me informed throughout the process, and made sure I felt confident and comfortable with every decision along the way. Their communication was outstanding, and I always felt that I was in safe and capable hands. What impressed me the most was their commitment to finding the best possible outcome for me. They worked tirelessly behind the scenes and treated my case with real importance and attention to detail. Thanks to their expertise and teamwork, my mortgage journey was smooth, well-managed, and ultimately successful. I am truly grateful to the entire Haysto team for their excellent service and support. If you are looking for professionals who genuinely care about their clients and deliver outstanding results, Haysto is the team you want by your side. As I always say: “If it is not Haysto it can never be Haysto.” Reviewed on: 12th March 2026

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Haysto: Specialist Mortgage Broker reviews

30% decrease in 5 star reviews

50% decrease in 1 star reviews

Latest highest rating:

4

Latest lowest rating:

1

About this product

Review Haysto: Specialist Mortgage Broker now

Haysto Specialist Mortgage Broker reviews (826)

Excellent service

I can’t recommend Haysto highly enough.

Fantastic customer service

Quick and easy mortgage proceds possible with HAYSTO

I would highly recommend their services to anyone lo...

Fantastic communication all throught the process.

Terrible customer service.

Outstanding customer service

Amazing team.

Haysto with touch of Excellence

Review Haysto: Specialist Mortgage Broker now

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