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Haysto: Specialist Mortgage Broker reviews

4.88
Based on 826 reviews, last reviewed 11th Jun 2026
30% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
98%
See only 4 star reviews
2%
See only 3 star reviews
0%
2 star
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Successfully managed to get a mortgage for me as a s... Successfully managed to get a mortgage for me as a self employed individual Reviewed on: 11th June 2026
Jessica B's avatar
Jessica B

Latest lowest rating:

1

They delayed a lot and did wrong application and i l... They delayed a lot and did wrong application and i lost my life opportunity Reviewed on: 14th April 2026
M D's avatar
M D

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Haysto Specialist Mortgage Broker reviews (826)

Mortgage and insurances complete within a week.

5
Mortgage and insurances complete within a week. Everyone was friendly and helpful, no judgements on information given. Reviewed on: 12th March 2026

Efficent service!

5
Quick efficient service, friendly and helpful! Would highly recommend Reviewed on: 12th March 2026

Would always recommend! 10/10 Experience

5
I had an amazing experience using Haysto. Every person I dealt with was well informed, kept me up to date and were extremely responsive. Reviewed on: 12th March 2026

Truly Amazing

5
When we first approached Haysto, we were unsure whether a mortgage would be possible because of adverse credit. That uncertainty did not last long. From the very first conversation, Michaela was confident that Haysto could help. She understood the position immediately, and took the time to explain the process properly. Her confidence really set the tone for everything that followed. Our mortgage adviser, Martin, was excellent. Within 24 hours he had secured a Decision in Principle, which we had not expected. He was clear, practical and focused on finding a way forward. Throughout the process he was professional, courteous and refreshingly straightforward. A true gentleman. Aiste in the pre-application team was equally impressive. She moved quickly to gather the necessary documents and made sure the application was submitted without delay. She was organised, responsive and kept everything on track, which took a lot of the stress out of the process for us. Tara provided clear and sensible advice on insurance and took the time to explain the options properly so that we could make informed decisions. Our case managers, particularly Shannon and Nasya, kept matters moving and kept us updated throughout. They chased where needed and communicated clearly, which gave us confidence that things were being properly managed. Everyone involved went above and beyond. We are very grateful for the work done and would have no hesitation in recommending Haysto, particularly to those who feel their circumstances make a mortgage difficult. The service was efficient, thoughtful and thoroughly professional. Reviewed on: 12th March 2026

Resolved a complication situation brilliantly!

5
After finding myself in a somewhat complicated situation which put my potential mortgage at risk due to an issue with the property, I contacted Haysto and they speedily and efficiently found me an alternative lender who were content to offer - all within a very quick time span. I cannot thank them enough. Reviewed on: 12th March 2026

Without haysto we wouldn't have been in our very own...

5
Without haysto we wouldn't have been in our very own family home! So knowledgeable and friendly. Amazing people start to finish! Reviewed on: 12th March 2026

Wonderful service really helpful

5
Wonderful service really helpful Reviewed on: 12th March 2026

Excellent Service I recently worked with my mortgage...

5
Excellent Service I recently worked with my mortgage Dominique, and I honestly couldn’t be happier with the experience. From start to finish, she was incredibly supportive, knowledgeable, and genuinely invested in helping me secure the right mortgage. She made the whole process feel easy — clearly explaining each step, keeping me updated throughout, and always being just a message or call away when I had questions. What really stood out was how personal her approach was; she didn’t treat me like just another case, but took the time to understand my situation and find the best solution for me. If you’re looking for someone who is professional, attentive, and truly goes above and beyond, I couldn’t recommend her more. She turned what could have been a stressful process into a smooth and positive experience. Highly recommended! Reviewed on: 12th March 2026

Good communication from start to now.

5
Good communication from start to now. All advisors have been extremely helpful and knowledgable. Reviewed on: 12th March 2026

Great customer service, couldn't fault the team at a...

5
Great customer service, couldn't fault the team at all, kept us up yo date throughout. Reviewed on: 12th March 2026

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