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Holiday Extras Travel Insurance: Travel insurance reviews

4.81
Based on 3,683 reviews, last reviewed 6th Mar 2026
4% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

They didn't make a drama out of a crisis! I had the misfortune to have to claim on my travel insurance which I'd taken out with Holiday Extras, because 2 weeks before our cruise my partner had... Read more Reviewed on: 6th March 2026
Valerie K's avatar
Valerie K

Latest lowest rating:

1

Extremely disappointing management Having acknowledged (twice) that I was NOT going to renew, you renewed my policy taking money out of account before the existing policy expired. You d... Read more Reviewed on: 18th February 2026
Elizabeth C's avatar
Elizabeth C

About this product

Holiday Extras travel insurance is available in three levels of cover – Bronze, Silver or Gold.

With Holiday Extras travel insurance, you can buy optional add-ons to customise your cover and include things like gadgets, winter sports or extra sporting activities.

Holiday Extras travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Holiday Extras before, you can also leave a review and share your experience.

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Holiday Extras Travel Insurance Travel insurance reviews (3683)

Spoke with Tom excellent result he answered all my q...

5
Spoke with Tom excellent result he answered all my questions with politeness and accuracy. Reviewed on: 24th February 2025

The HE staff are very knowledgeable and helpful

5
The HE staff are very knowledgeable and helpful Reviewed on: 24th February 2025

This is our second year using Holiday Extras for our...

5
This is our second year using Holiday Extras for our travel insurance. We have had changes to our medical conditions and they have been so helpful and understanding. Premiums are very reasonable considering, and the lady I spoke to was so informative and understood our concerns. Reviewed on: 24th February 2025

Great value

5
Great price easy to understand value for money. Reviewed on: 24th February 2025

very happy with services!

5
very happy with services! good discounts Reviewed on: 24th February 2025

Review of annual travel insurance policy

5
I had to phone up to advise of a change of medical needs and spoke to Chloe on two occasions who was very helpful and informative and phoned me back to explain the cover that was being offered, an annual travel insurance policy but without cover for the medical condition concerned. Reviewed on: 23rd February 2025

Unable to change old policy online.

3
Unable to change old policy online. Awaited on live chat for over half an hour no responce. Went on comparison site to renew policy Reviewed on: 23rd February 2025

Travel insurance review

5
Really easy to use and very good value for money Reviewed on: 23rd February 2025

Easy to book and good value for money.

5
Easy to book and good value for money. Easy to track extras and benefits of policy via the app Reviewed on: 23rd February 2025

Cheaper renewal

5
After comparing to other insurers and my current insurer increasing its price, this like for like policy came out cheaper. Easy to do and quick. Reviewed on: 23rd February 2025

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