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Holiday Extras Travel Insurance: Travel insurance reviews

View other Holiday Extras Travel Insurance products
4.81
Based on 3,286 reviews, last reviewed 8th Aug 2025
22% decrease in 5 star reviews
in the past 90 days
80% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
12%
See only 3 star reviews
1%
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0%
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1%

Latest highest rating:

5

2nd time booking with you as had such a great experi... 2nd time booking with you as had such a great experience from are last holiday in which we needed help with a claim. Reviewed on: 8th August 2025
Chris Oakley's avatar
Chris Oakley

Latest lowest rating:

2

very slow and disorganised It took half a year to process a travel insurance claim for a flight which couldn’t land due to weather issues. I dealt with different customer servic... Read more Reviewed on: 23rd July 2025
Atiya's avatar
Atiya
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About this product

Holiday Extras travel insurance is available in three levels of cover – Bronze, Silver or Gold.

With Holiday Extras travel insurance, you can buy optional add-ons to customise your cover and include things like gadgets, winter sports or extra sporting activities.

Holiday Extras travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Holiday Extras before, you can also leave a review and share your experience.

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Holiday Extras Travel Insurance Travel insurance reviews (3286)

Good service and good price

4
I got 3 different quotes from HE on different days for entering the same information online. I phoned and was quickly connected to Suzy who was very friendly and helpful and found the lowest quote and applied this. I bought the policy over the phone which was very quick and easy as I'd entered all my info online so just had to confirm this. The cost of the policy was very good for what it offered compared to other companies. I also needed to check one aspect of the policy before I bought it and did this via online chat which was easy and quick to use and connected me quickly to a real person who answered my query satisfactorily. Apart from getting the 3 different quotes, it was fairly easy to deal with the company online and on the phone. Of course the real test is if I ever need to make a claim, but I hope this is never necessary! Reviewed on: 3rd November 2024
Chiora's avatar
Chiora

Easy like a Sunday morning!!!

5
Extremely easy to book holiday insurance cover. Would recommend! Have used for cruise cover before and also hotel and parking packages. Very smooth process and good communication Reviewed on: 3rd November 2024
Stu W's avatar
Stu W

We’re really happy with the travel insurance we chose.

5
We’re really happy with the travel insurance we chose. My partner has a pre-existing medical condition, so finding affordable coverage was challenging. After comparing several options, this policy offered the best balance of comprehensive medical coverage and a reasonable premium for our family of three. The online application was easy and quick, even with the medical questions, which made the whole process much smoother. We now have peace of mind for our trip and would recommend this option to anyone in a similar situation. Reviewed on: 3rd November 2024
Rose G's avatar
Rose G

Easy to navigate on confused.com.

4
Easy to navigate on confused. Com Reviewed on: 3rd November 2024
Sanjay C's avatar
Sanjay C

Just purchased annual cover.

5
Just purchased annual cover. Very easy to navigate site and arrange cover. Reviewed on: 3rd November 2024
Sarah P's avatar
Sarah P

Relatively easy to organise.

4
I was presented with appropriate information to help me make a decision. Completion of the process was relatively straightforward. The documents were easy to download. The value of an insurer is only proved when a claim is paid. Reviewed on: 2nd November 2024
Peter T's avatar
Peter T

Easy to book through the app.

5
Easy to book through the app. Several choices given Reviewed on: 2nd November 2024
H W's avatar
H W

Easy interface.

5
Easy interface. Good price. Haven't needed to use the insurance so it's hard to comment on how good it is when in need. Reviewed on: 2nd November 2024
Russ's avatar
Russ

Renew.renew

5
Very quick easy to do online great price Reviewed on: 1st November 2024
D e's avatar
D e

Just needed to cover a one week cruise, and it was q...

5
Just needed to cover a one week cruise, and it was quick and easy. Reviewed on: 1st November 2024
Joel's avatar
Joel

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