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Holiday Extras Travel Insurance: Travel insurance reviews

4.81
Based on 3,403 reviews, last reviewed 26th Aug 2025
27% decrease in 5 star reviews
in the past 90 days
80% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Easy and accessible to access, easy read. Easy and accessible to access, easy read. Reviewed on: 26th August 2025
Rm's avatar
Rm

Latest lowest rating:

2

very slow and disorganised It took half a year to process a travel insurance claim for a flight which couldn’t land due to weather issues. I dealt with different customer servic... Read more Reviewed on: 23rd July 2025
Atiya's avatar
Atiya

About this product

Holiday Extras travel insurance is available in three levels of cover – Bronze, Silver or Gold.

With Holiday Extras travel insurance, you can buy optional add-ons to customise your cover and include things like gadgets, winter sports or extra sporting activities.

Holiday Extras travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Holiday Extras before, you can also leave a review and share your experience.

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Holiday Extras Travel Insurance Travel insurance reviews (3403)

Used your app many times it's my go to, competitive...

5
Used your app many times it's my go to, competitive prices and always a good service. The app makes it easy to look up details and have it to hand Reviewed on: 9th October 2024

Easy to book and covers the essentials.

5
Easy to book and covers the essentials. Reviewed on: 9th October 2024

If only phone service as good as web site

4
Website very good. Ability to talk to someone very poor. Took a while for the discount I was promised to materialise. Almost gave up. Reviewed on: 9th October 2024

Excellent value

5
Easy and quick to use. Excellent value Reviewed on: 8th October 2024

Very clear choices, easy to navigate online and clut...

5
Very clear choices, easy to navigate online and clutter free with no hidden xtras Reviewed on: 8th October 2024

Ayar.. I would like to recommend to everyone H ex

5
My experience was excellent.Allways fiand a good deal.. Reviewed on: 8th October 2024

Very easy to book car parking then decided to book h...

5
Very easy to book car parking then decided to book holiday travel which was very quick and easy to do with all the information required will always use this company all done in one easy step Reviewed on: 8th October 2024

Renewal of Annual Travel Insurance Policy

3
Due to a new medical condition the renewal of my annual holiday insurance policy was denied. Their was no explanation - it appeared to be 'computer says no' and that was that. However, the option of a single trip policy was explored and then I was placed on hold. When the operator came back on line I was advised that I was able to be offered an annual policy and the previous denial was a 'glitch' in the system. Reviewed on: 8th October 2024

Great easy to use - makes it simple

5
Great easy to use - makes it simple Reviewed on: 8th October 2024

Sam was great to talk too.

5
Sam was great to talk too. He helped us with the questionnaire. Much easier than using the website. I will always ring up in the future. We were given all the options and were not pressured into buying. But we did buy. Thanks. Reviewed on: 8th October 2024

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