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Holiday Extras Travel Insurance: Travel insurance reviews

4.81
Based on 3,500 reviews, last reviewed 10th Sep 2025
24% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Calling help centre I had to call about an existing condition & realised I hadn’t booked the correct area. The lady on the phone was very helpful & sorted it all out & po... Read more Reviewed on: 10th September 2025
Sarah C's avatar
Sarah C

Latest lowest rating:

1

Holiday Express is not insurance if you catch covid. We contracted covid before our trip. We then made a claim and explained that obtaining a medical certificate was not possible in the UK which the call... Read more Reviewed on: 27th August 2025
Mr J's avatar
Mr J

About this product

Holiday Extras travel insurance is available in three levels of cover – Bronze, Silver or Gold.

With Holiday Extras travel insurance, you can buy optional add-ons to customise your cover and include things like gadgets, winter sports or extra sporting activities.

Holiday Extras travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Holiday Extras before, you can also leave a review and share your experience.

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Holiday Extras Travel Insurance Travel insurance reviews (3500)

Great and easy to use plus my quote was very cheap.

5
Great and easy to use plus my quote was very cheap. Reviewed on: 1st October 2024

Very easy to set up and great price.

5
Very easy to set up and great price. Reviewed on: 1st October 2024

have used this company for several years, App very e...

5
have used this company for several years, App very easy to use, airport parking, overnight hotel, insurance. Had to claim a few years back and process straightforward, prompt payment. Advance notice of insurance renewal etc Reviewed on: 1st October 2024

Customer friendly

5
Easy to follow and set up insurance have also bought parking which was not stressful at all Reviewed on: 1st October 2024

Took a while to sort a few issues but got there in t...

5
Took a while to sort a few issues but got there in the end. Everyone was patient and had a nice manner Reviewed on: 30th September 2024

All good service and already recommended thanks

5
All good service and already recommended thanks Reviewed on: 30th September 2024

It was quick and easy to find a suitable insurance f...

5
It was quick and easy to find a suitable insurance for my trip Reviewed on: 30th September 2024

I was able to quickly organise travel insurance for...

5
I was able to quickly organise travel insurance for my upcoming cruise. Holiday Extras made the process quick and simple. Their price was good compared to other suppliers. My documents were quickly emailed to me and were easy to understand. Reviewed on: 30th September 2024

Good range of insurance cover and easy process

5
Good range of insurance cover and easy process Reviewed on: 30th September 2024

Fantastic customer service - Quick and Friendly!

4
Had some trouble paying for the insurance online, so called up and it was all sorted very quickly. Very pleased with how helpful and quick they were over the phone. Reviewed on: 30th September 2024

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