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Holiday Extras Travel Insurance: Travel insurance reviews

4.81
Based on 3,433 reviews, last reviewed 29th Aug 2025
25% decrease in 5 star reviews
in the past 90 days
60% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Easy peasy travel insurance The app was easy to use and the questions weren't full of medical jargon. The policy came through straight away and was written in laymans terms. Reviewed on: 29th August 2025
Ivan Smith's avatar
Ivan Smith

Latest lowest rating:

1

Holiday Express is not insurance if you catch covid. We contracted covid before our trip. We then made a claim and explained that obtaining a medical certificate was not possible in the UK which the call... Read more Reviewed on: 27th August 2025
Mr J's avatar
Mr J

About this product

Holiday Extras travel insurance is available in three levels of cover – Bronze, Silver or Gold.

With Holiday Extras travel insurance, you can buy optional add-ons to customise your cover and include things like gadgets, winter sports or extra sporting activities.

Holiday Extras travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Holiday Extras before, you can also leave a review and share your experience.

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Holiday Extras Travel Insurance Travel insurance reviews (3433)

Positive experience

5
I had a very positive experience with my caller Charlie. He was very knowledgeable and extremely helpful in providing me with all the information I needed to make an informed decision on my choice. Reviewed on: 24th June 2025

Go Via Go Compare.

5
Excellent price via comparison site, how can this be so much cheaper? Reviewed on: 24th June 2025

insurance is top level cover!

4
Overall I think the quality of insurance is top level. What could be improved is not having to keep going through the medical questions when coming back to a quote. Reviewed on: 24th June 2025

All good - nice and simple.

5
All good - nice and simple. Really lovely easy experience. Reviewed on: 24th June 2025

An overall positive experience

5
My experience with Holidays Extra Travel Insurance was positive overall. The customer service representative was extremely helpful and attentive, making the process of updating my policy both smooth and efficient. I needed specialist cover for an upcoming trip to the Maldives, as well as to renew my annual European travel insurance, and they guided me through the available options with clarity. One key feature was the flexibility to tailor the policy to multiple regions, which is ideal for travellers with varied plans. The benefit of having both long-haul and regional cover under one provider saved time and gave me peace of mind. However, a minor drawback was that the process involved a fair amount of back-and-forth to confirm certain details, which could be a little time-consuming. Still, the representative’s professionalism and willingness to ensure I got the right cover made it a reassuring and worthwhile experience. Reviewed on: 24th June 2025

Mixed review

4
Price increased within 10 minutes of first quote. If wanted to edit details, it took you right back to the beginning each time. But, policy was clear to understand and explained everything clearly. Reviewed on: 24th June 2025

so good was very helpful and supportive

5
so good was very helpful and supportive Reviewed on: 23rd June 2025

Cover is excellent.

3
Cover is excellent. Process quick and easy. Immediate email cibfirmenunf all action taken. Will use again. Reviewed on: 23rd June 2025

It was a great price and I enjoyed using it

5
It was a great price and I enjoyed using it Reviewed on: 23rd June 2025

Really easy to use and great value

5
Really easy to use and great value Reviewed on: 23rd June 2025

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