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Holiday Extras Travel Insurance: Travel insurance reviews

4.81
Based on 3,393 reviews, last reviewed 24th Aug 2025
25% decrease in 5 star reviews
in the past 90 days
80% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Returning customer. Decided to renew policy. Easy. Very straightforward. Declared another medical condition. Cost was acceptable. Policy was set up. Very friendly and kno... Read more Reviewed on: 24th August 2025
Returning customer's avatar
Returning customer

Latest lowest rating:

2

very slow and disorganised It took half a year to process a travel insurance claim for a flight which couldn’t land due to weather issues. I dealt with different customer servic... Read more Reviewed on: 23rd July 2025
Atiya's avatar
Atiya

About this product

Holiday Extras travel insurance is available in three levels of cover – Bronze, Silver or Gold.

With Holiday Extras travel insurance, you can buy optional add-ons to customise your cover and include things like gadgets, winter sports or extra sporting activities.

Holiday Extras travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Holiday Extras before, you can also leave a review and share your experience.

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Holiday Extras Travel Insurance Travel insurance reviews (3393)

Website easy to navigate

5
Was unsure if to do online but the process was quick and uncomplicated took less than 10 minutes too set up. Reviewed on: 24th May 2025

Discounts for multiple products. Loyalty bonus.

5
I like the way you offer discount for multiple products. It makes it easy having it all in one place and it’s always better value even when comparing to the big comparison sites. Reviewed on: 24th May 2025

Excellent information provided in a comprehensive an...

5
Excellent information provided in a comprehensive and easy to understand way Reviewed on: 24th May 2025

It is very simple and they double check all the deta...

5
It is very simple and they double check all the details before booking Reviewed on: 24th May 2025

Excellent - Very easy to arrange

5
Very easy to arrange travel insurance Reviewed on: 23rd May 2025

Easy to buy, a few clicks on the website

5
Easy to buy, a few clicks on the website Reviewed on: 23rd May 2025

Overall, customer service was good

4
Overall, customer service was good but it took a few days to sort out the cover because Holiday Extras needed to refer back to the underwriter. So trying to renew the travel insurance was more painful than normal Reviewed on: 23rd May 2025

Excellent

5
Always clear and simple to book with good prices. Reviewed on: 23rd May 2025

excellent service

5
the price has all ways been good for the cover you receive an very easy a+++++++++ Reviewed on: 23rd May 2025

Quick and easy process the app is really user friendly.

5
Quick and easy process the app is really user friendly. Reviewed on: 23rd May 2025

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