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Holidaysafe : Travel insurance reviews

View other Holidaysafe products
4.77
Based on 2,483 reviews, last reviewed 10th Aug 2026
18700% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
9%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

All round excellent service. Phoned round other providers before and non can match Holidaysafe for all round service. Did it all on the phone to give medical details the handler w... Read more Reviewed on: 10th August 2026
David M's avatar
David M

Latest lowest rating:

1

Appalling service over an entire year. Appalling service over an entire year. As an elderly person I needed to notify them of new medical conditions when they arose but getting them to do t... Read more Reviewed on: 10th July 2026
Andrew C's avatar
Andrew C
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About this product

Holidaysafe travel insurance offers cover for single trip, annual multi trip, family, winter sports plus long stay and backpacker.

If you buy a Holidaysafe travel insurance policy, you’ll be able to manage your account online via the website.

Holidaysafe travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Holidaysafe before, you can also leave a review and share your experience.

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Holidaysafe Travel insurance reviews (2483)

Happy Punter

5
Moved over in summer, will use again in October. Reviewed on: 10th July 2026
Jones's avatar
Jones

Great Travel Insurance cover

5
Great prices, easy to use website great cover. I will be using you again Reviewed on: 10th July 2026
Julie T's avatar
Julie T

VERY GOOD

4
I have been with this company for some time. They are very competitive compared to others I have been with.Staff are very helpful & knowledgeable which is what you want these days. Reviewed on: 10th July 2026
Paul Russell 's avatar
Paul Russell

Appalling service over an entire year.

1
Appalling service over an entire year. As an elderly person I needed to notify them of new medical conditions when they arose but getting them to do that proved to be nightmare. They start off by inviting you to contact them online but they refuse to accept this type of notification in that way. Nor can you normally speak to them directly. You have to wait for a callback - maybe the next day if you're lucky. Then on the phone you face a barrage of repetitive questions but even then you usually have to wait at least one extra day before they advise you of the additional premium. When they finally issue an additional memorandum they don't bother to delete earlier ones which by then contradict it, making sensible interpretation a huge headache. Never again. Reviewed on: 10th July 2026
Andrew C's avatar
Andrew C

As a couple both well over 80, and with number of mi...

5
As a couple both well over 80, and with number of minor health issues, we have found the process of setting up a policy for a visit to India went smoothly and easily. We have no experience of making a claim. Reviewed on: 10th July 2026
Barney Hopkinson's avatar
Barney Hopkinson

Holidaysafe good value for money been with them f...

4
Holidaysafe good value for money been with them for a few years fortunately have not had to claim so cannot comment on that Reviewed on: 10th July 2026
lynn derbyshire's avatar
lynn derbyshire

My husband and I took out Holidaysafe Insurance for...

5
My husband and I took out Holidaysafe Insurance for the first time in 2025, and had a minor incident in France, which resulted in both of us being hospitalised overnight. The attention from Holidaysafe staff was very professional and there were no quibbles about settling the claim. I Reviewed on: 10th July 2026
Glenda G's avatar
Glenda G

Superb customer service, would never use anyone else

5
You can easily rate insurance after you have had to make a claim, which I did unfortunately after an accident and they handled it brilliant - couldn’t fault their helpfulness and customer service - have recommended this company to other people and always use them myself Reviewed on: 10th July 2026
RW's avatar
RW

Clear and straightforward

4
Clear and easy to use website and pleasant helpful telephone manner. Used for several years as a retired and getting elderly customer Reviewed on: 10th July 2026
Janet D's avatar
Janet D

I always use this company.

5
I always use this company. So easy to use and feel confident with their policies and what they offer. Reviewed on: 10th July 2026
Claire D's avatar
Claire D

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