Homebase Pet Insurance Reviews

  Ratings based on 1 review       Last review 5 years ago    

Homebase offer pet insurance policies designed to help keep your beloved pet safe and sound. With pet owners understandably wanting to make sure that they choose the best pet insurnace company, Smart Money People is the place for independent Homebase...

READ MORE

Homebase offer pet insurance policies designed to help keep your beloved pet safe and sound. With pet owners understandably wanting to make sure that they choose the best pet insurnace company, Smart Money People is the place for independent Homebase pet insurance reviews. Our mission is to use the power of YOUR reviews to help increase trust and transparency in financial services. You can help us by writing your own Homebase pet insurance reviews to help other pet owners to find out what life as an Homebase pet insurace customer is really like.

Overall Rating

Good

1

2

3

4

5

Homebase Review Insight

What are people saying in their reviews?

Channels

0% of feedback is Process related

Customer profile

Top Age Profile: N/A

Top Channel Preference: App

Your Pet Insurance Reviews

1 reviews

Review Homebase's Pet Insurance now

Slacking on Customer Service

I took out a pet insurance a little over a year ago with Homebase following a quote via a comparison site. Everything went as planned and generally the service was good upon opening the account. However, on cancelling the account, the service wasn't... Read more

I took out a pet insurance a little over a year ago with Homebase following a quote via a comparison site. Everything went as planned and generally the service was good upon opening the account. However, on cancelling the account, the service wasn't quite the same. I did it over the phone once my year was up so I didn't have any cancellation fees to pay. Yet I felt I was doing wrong by cancelling as that is how the girl on on other end of the phone made me feel. Anyway, I finally got it cancelled only to receive a phone call several days later about not being able to collect payment from the bank. I explained I had cancelled via phone call earlier in the week. She appeared not to believe me - very awkward and frustrating. After many minutes later for a second time my account was closed! Then a letter appeared a week later stating payment was not collected. Yet another phone call to explain - not a happy customer.

Reviewed on 28th March 2016
Dreamer42's avatar
Dreamer42