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HEY Credit Union: Savings reviews

Name: Savings
Rating: 4.91 (605 reviews)

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4.91

Based on 605 reviews, last reviewed 21st May 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

2 star

1 star

Latest highest rating:

5

The helpline could not be more helpful with any ques... The helpline could not be more helpful with any questions or queries. I would recommend this company to anyone who wants to have a saving plan Reviewed on: 21st May 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

HEY Credit Union have a range of different savings products for members.

Everyone automatically gets a membership savings account when they join the credit union. For the instant access accounts, HEY Credit Union members need to keep at least £1 minimum balance to retain their membership.

HEY Credit Union savings account reviews help you find out what it’s really like to be a customer. If you’ve used HEY Credit Union before, you can also leave a review and share your experience.

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Awards

Treating customers fairly champion 2025

Awarded to the company rated highest in reviews for treating customers fairly.

HEY Credit Union Savings reviews (605)

Top quality

I’ve been a long-standing HEYCU member and have always found their service to be non-invasive and of a high degree of quality. Reviewed on: 18th June 2025

Always friendly and on the spot when I ask for a tra...

Always friendly and on the spot when I ask for a transfer or other advice. Reviewed on: 17th June 2025

Straightforward no fuss service.

Straightforward no fuss service. Easy to deal with and good rate Reviewed on: 17th June 2025

I've never had a problem with them either withdrawin...

I've never had a problem with them either withdrawing or depositing Reviewed on: 17th June 2025

Always easy to withdraw savings helpfully and polite...

Always easy to withdraw savings helpfully and polite staff Reviewed on: 17th June 2025

Painlessly paid for my holiday saving with Hey.

I joined Hey Credit Union just to save a little extra money, just £25 a month. I don’t miss it and last month I withdrew the £500 I had saved and paid for a holiday. I know Hey helps people who need it most and I feel good that my £25 a month is helping them to help others. Reviewed on: 17th June 2025

Always very helpful when visiting in store.

Always very helpful when visiting in store. And so easy to sort my money on line. Reviewed on: 17th June 2025

It's a great way to save some money up for Christmas.

It's a great way to save some money up for Christmas. Reviewed on: 17th June 2025

Quick withdrawals!

I love how quickly you can request AND receive savings when requesting a withdrawal. Reviewed on: 17th June 2025

always willing to help with any query no matter how...

always willing to help with any query no matter how small Reviewed on: 17th June 2025

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