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HEY Credit Union: Savings reviews

Name: Savings
Rating: 4.96 (603 reviews)

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4.96

Based on 603 reviews, last reviewed 3rd Aug 2025

226% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

2 star

1 star

Latest highest rating:

5

Chatty helpfull Always chatty smiling and very happy to help with all my questions Reviewed on: 3rd August 2025

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

HEY Credit Union have a range of different savings products for members.

Everyone automatically gets a membership savings account when they join the credit union. For the instant access accounts, HEY Credit Union members need to keep at least £1 minimum balance to retain their membership.

HEY Credit Union savings account reviews help you find out what it’s really like to be a customer. If you’ve used HEY Credit Union before, you can also leave a review and share your experience.

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HEY Credit Union Savings reviews (603)

Easy savings

Easy to save, easy to take savings out if needed. Friendly service. Reviewed on: 4th September 2021

best way to save and borrow money

i have been a member since it first started and would reccomend anyone to join, as well as a great way to save its a great way to get a loan, you get an annual dividend on your savings and there are various child saver accounts too, Reviewed on: 3rd September 2021

Easy pezzie

They are excellent, web site is so easy to use, thank you Reviewed on: 2nd September 2021

Excellent treatment

I joined HEYCU when I began working for the government, an amount of my choice goes to HEYCU each month from my salary which is there any time I need it and is amendable on request. The staff have always been very helpful and we even receive dividends at the end of the year. Excellent service. Reviewed on: 2nd September 2021

Easy to apply for loans

Great, simple but thorough application process and good repayment terms Reviewed on: 2nd September 2021

Save without a thought

Hey CU savings are deducted directly from my salary. Quickly mounting without having to consider affordability each month. They have been so friendly and patient every time I have locked myself out of my account Reviewed on: 30th August 2021

Always great service

I have been a member for the past 18 years and have always found the customer service excellent. Reviewed on: 30th August 2021

Excellent options, easy online access

I love my savings account. Great communication from the app and so easy to arrange payments from my wages Reviewed on: 29th August 2021

Very good personal service and staff ability to resolve issues.

Able to speak to somebody without having to wait a long time for call to be answered or be filtered by lengthy automation. Staff very amenable, patient (especially with IT problems!) and able to resolve issues efficiently. No communication issues and/or language barriers. Reviewed on: 28th August 2021

Very helpful

I have always found them helpful and polite Reviewed on: 27th August 2021

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