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Insure Your Motor: Insurance Broker reviews

Name: Insurance Broker
Rating: 4.51 (171 reviews)

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4.47

Based on 171 reviews, last reviewed 14th Oct 2022

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

74%

14%

Latest highest rating:

5

good customer service I introduced to options and eventually got the best suitable to me. Reviewed on: 13th November 2018

Latest lowest rating:

1

Never ever Absolutely leeches. I dont get it how you got 4.5 stars when nobody gave u more than 1 and that 1 is forced to post a review. Never again. 700 car wo... Read more Reviewed on: 14th October 2022

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About this product

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Insure Your Motor Insurance Broker reviews (171)

Review of the Insure Your Motor, Insurance Broker:

Cancelling Policy Without enough warning

I have been asked for my V5 log book in my name. When I asked if the log book could be kept in my partners name customer service said they would have to get back to me. They should have told me at the time I would need to change it or my policy would be cancelled. Or they should have extended the cancellation period whilst i was make enquiries. I only received the cancellation letter 5 days before the cancellation of the policy was due to take place. 1 of these days being a Sunday when i was unable to call customer services. I do no believe this is along enough period to warn someone there policy is being cancelled. I rely on my car for work and without it I may have to give up my job as i will not be able to afford any more insurance with the heighten premium rate from having a policy cancelled. I was unaware that car was not actually in my name and this was an honest mistake when i took the policy out. I had already declared the accidents I have been involved in and am unsure as to how having the car in a different name make me more high risk to insure. I feel like insure you motor/my insurer have been very inflexible and unwilling to help even though I am trying to rectify the problem. Reviewed on: 16th May 2017

Reply from Insure Your Motor Hello Rachel. Thank you for your feedback. I have asked for one of our senior team to look into your comments and contact you direct to assist with your concerns. Regards Insure Your Motor Response date: 17th May 2017

Great customer service

Anytime I have to ring esure I receive excellent customer service. The operators are always cheerful and friendly. It's a pleasure being with them Reviewed on: 3rd June 2017

Brilliant

The customer services are really helpful and friendly and when I got told I would receive a ring back call I never expected to get it but they did thank you I am already trying to recommend my family and friends when their renewal is due Reviewed on: 3rd June 2017

Great

Really helpful and answers everything you need to know Reviewed on: 3rd June 2017

Great reliable service

Fast and friendly customer services with good knowledge Reviewed on: 2nd June 2017

sorted me out straight away no problems highly recomended

insure your motor were very helpful and got my policy up and running with no problems Reviewed on: 2nd June 2017

Great insurance

The customer service is amazing and very helpful Reviewed on: 1st June 2017

GOD COMMUNICATION

Thet talk very clear...,they fix my problem...,they talk very nace.i will recommend to all my friends.thank you Reviewed on: 1st June 2017

Nobody better

I have been with insure your motor for a while now and can honestly say that there is no other that I would use. Whenever I have had a problem the staff are as helpful as can be and strive to reach a solution. I have never dealt with a company as good as insure your motor. I have recommended to all friends and will continue to recommend to anybody who asks who I insure with. As long as insure your motor continue I will not be changing to anybody else. Keep up the good work Reviewed on: 1st June 2017

Good

Very good customer service and. Reviewed on: 1st June 2017

GOOD

The gentleman I spoke to was professional and knew what he was talking about. Reviewed on: 1st June 2017

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