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Insure Your Motor: Insurance Broker reviews

Name: Insurance Broker
Rating: 4.51 (171 reviews)

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4.47

Based on 171 reviews, last reviewed 14th Oct 2022

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

74%

14%

Latest highest rating:

5

good customer service I introduced to options and eventually got the best suitable to me. Reviewed on: 13th November 2018

Latest lowest rating:

1

Never ever Absolutely leeches. I dont get it how you got 4.5 stars when nobody gave u more than 1 and that 1 is forced to post a review. Never again. 700 car wo... Read more Reviewed on: 14th October 2022

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Insure Your Motor Insurance Broker reviews (171)

Review of the Insure Your Motor, Insurance Broker:

Cancelling Policy Without enough warning

I have been asked for my V5 log book in my name. When I asked if the log book could be kept in my partners name customer service said they would have to get back to me. They should have told me at the time I would need to change it or my policy would be cancelled. Or they should have extended the cancellation period whilst i was make enquiries. I only received the cancellation letter 5 days before the cancellation of the policy was due to take place. 1 of these days being a Sunday when i was unable to call customer services. I do no believe this is along enough period to warn someone there policy is being cancelled. I rely on my car for work and without it I may have to give up my job as i will not be able to afford any more insurance with the heighten premium rate from having a policy cancelled. I was unaware that car was not actually in my name and this was an honest mistake when i took the policy out. I had already declared the accidents I have been involved in and am unsure as to how having the car in a different name make me more high risk to insure. I feel like insure you motor/my insurer have been very inflexible and unwilling to help even though I am trying to rectify the problem. Reviewed on: 16th May 2017

Reply from Insure Your Motor Hello Rachel. Thank you for your feedback. I have asked for one of our senior team to look into your comments and contact you direct to assist with your concerns. Regards Insure Your Motor Response date: 17th May 2017

Excelent Services

Customer service is brilliant 10 out of 10 especially Richard Jones from customer support division, I am more than happy to recommend to anyone. Reviewed on: 15th February 2018

Reply from Insure Your Motor Hi Alex. We are very happy to hear you are pleased with the level of service we have provided, and thank you for taking the time to leave your review. Kind regards, Sarah. Response date: 17th February 2018

Great service

Very helpful and professional customer service. Thank you! Reviewed on: 24th January 2018

Reply from Insure Your Motor Thank you for taking the time to leave your review. We value your comments, and its great to hear you are happy with the service we have provided. Kind regards, Insure Your Motor. Response date: 25th January 2018

Bit pricey but does what says on the tin

Insurance is ‘through the roof atm’ companies need to settle differences and bring the costs down for consumer Reviewed on: 25th December 2017

Reply from Insure Your Motor Thank you for taking the time to leave your review today. We take all types of feedback on board, and appreciate your comments! Kind regards, Insure Your Motor. Response date: 27th December 2017

Good.... but

A good service, but needs a little improving regarding logging details to customer accounts (i.e. adding a name of someone who can act for another) plus response to e-mails needs attending to. Reviewed on: 22nd December 2017

I will know more come towards the end of my contract

Was a faf in finding out what to send , but they rang me and made everything worth while , hopefully it’s smooth running through the year, I’d like to be asked at the end of my contract what my ratings are Reviewed on: 4th December 2017

Excellent service.

Excellent service, happy.. thank you so much. Reviewed on: 29th November 2017

Helpful customer service

Pleasant and professional customer service. I would definitely recommend it to everyone. Reviewed on: 22nd November 2017

It's cheaper then n really good

I've got nothink bad to say just it was easy n Quick Reviewed on: 22nd November 2017

Quick and easy, polite and great customer services.

I have been with the same company for a couple of years, I have always been well spoken to and it has always been quick and easy. Extra options are available if required as I have this year with taking out protection on my no claims bonus. Great company Reviewed on: 22nd November 2017

good service

my insurance fast and easy to make.thank you Reviewed on: 1st November 2017

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