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Insure Your Motor: Insurance Broker reviews

4.47
Based on 171 reviews, last reviewed 14th Oct 2022
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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See only 5 star reviews
74%
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14%
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5%
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2%
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5%

Latest highest rating:

5

good customer service I introduced to options and eventually got the best suitable to me. Reviewed on: 13th November 2018
Charles 's avatar
Charles

Latest lowest rating:

1

Never ever Absolutely leeches. I dont get it how you got 4.5 stars when nobody gave u more than 1 and that 1 is forced to post a review. Never again. 700 car wo... Read more Reviewed on: 14th October 2022
Ignat Catalin's avatar
Ignat Catalin

About this product

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Insure Your Motor Insurance Broker reviews (171)

Review of the Insure Your Motor, Insurance Broker:

Cancelling Policy Without enough warning

1
I have been asked for my V5 log book in my name. When I asked if the log book could be kept in my partners name customer service said they would have to get back to me. They should have told me at the time I would need to change it or my policy would be cancelled. Or they should have extended the cancellation period whilst i was make enquiries. I only received the cancellation letter 5 days before the cancellation of the policy was due to take place. 1 of these days being a Sunday when i was unable to call customer services. I do no believe this is along enough period to warn someone there policy is being cancelled. I rely on my car for work and without it I may have to give up my job as i will not be able to afford any more insurance with the heighten premium rate from having a policy cancelled. I was unaware that car was not actually in my name and this was an honest mistake when i took the policy out. I had already declared the accidents I have been involved in and am unsure as to how having the car in a different name make me more high risk to insure. I feel like insure you motor/my insurer have been very inflexible and unwilling to help even though I am trying to rectify the problem. Reviewed on: 16th May 2017
Reply from Insure Your Motor Hello Rachel. Thank you for your feedback. I have asked for one of our senior team to look into your comments and contact you direct to assist with your concerns. Regards Insure Your Motor Response date: 17th May 2017
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Insure Your Motor

I'm very pleased

4
It was a great experience to collaborate whit Insure Your Moto. I will recommend to all my friends. Reviewed on: 31st July 2017

Was pain luss

3
Every one I spoke to on the phone was more than helpful and was really quick n easy well happy thanks Reviewed on: 30th July 2017

Fast and friendly

5
I spoke to Michelle this morning on the phone and she was professional but friendly, and managed to sort out everything I wanted in what seemed like no time at all. I always dread calling call centres but this was a positive experience from start to finish. Thanks! Reviewed on: 28th July 2017

Good broker

4
Impeccable customer service, pricey though. Reviewed on: 5th July 2017

Good service but pricey.

5
Pricey insurance but service and staff very good. Reviewed on: 4th July 2017

helpfull

5
very helpfull and sorted in no time Reviewed on: 26th June 2017

Overall review

5
All I can say I had good service from this company always assist me when I need help all had a good outcome after we have a discussion. Very good insurance company Reviewed on: 25th June 2017

Good customer service

5
Really nice and they help as much as possible Reviewed on: 24th June 2017

Reviews

5
Excellent customer service always thier when needed Reviewed on: 23rd June 2017

No problems

3
Only been with you for 4 months and there has been no problems so I'm a happy chappy Reviewed on: 21st June 2017
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