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Insure Your Motor: Insurance Broker reviews

Name: Insurance Broker
Rating: 4.51 (171 reviews)

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4.47

Based on 171 reviews, last reviewed 14th Oct 2022

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

74%

14%

Latest highest rating:

5

good customer service I introduced to options and eventually got the best suitable to me. Reviewed on: 13th November 2018

Latest lowest rating:

1

Never ever Absolutely leeches. I dont get it how you got 4.5 stars when nobody gave u more than 1 and that 1 is forced to post a review. Never again. 700 car wo... Read more Reviewed on: 14th October 2022

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Insure Your Motor Insurance Broker reviews (171)

Review of the Insure Your Motor, Insurance Broker:

Cancelling Policy Without enough warning

I have been asked for my V5 log book in my name. When I asked if the log book could be kept in my partners name customer service said they would have to get back to me. They should have told me at the time I would need to change it or my policy would be cancelled. Or they should have extended the cancellation period whilst i was make enquiries. I only received the cancellation letter 5 days before the cancellation of the policy was due to take place. 1 of these days being a Sunday when i was unable to call customer services. I do no believe this is along enough period to warn someone there policy is being cancelled. I rely on my car for work and without it I may have to give up my job as i will not be able to afford any more insurance with the heighten premium rate from having a policy cancelled. I was unaware that car was not actually in my name and this was an honest mistake when i took the policy out. I had already declared the accidents I have been involved in and am unsure as to how having the car in a different name make me more high risk to insure. I feel like insure you motor/my insurer have been very inflexible and unwilling to help even though I am trying to rectify the problem. Reviewed on: 16th May 2017

Reply from Insure Your Motor Hello Rachel. Thank you for your feedback. I have asked for one of our senior team to look into your comments and contact you direct to assist with your concerns. Regards Insure Your Motor Response date: 17th May 2017

It's been ok

My insurance was ok but it cost me lots of money to insure my vehicle Reviewed on: 21st June 2017

Extremely satisfied

Was very helpfull in my deal i got great deal and payment plan god bless all the staff team Reviewed on: 20th June 2017

5star

Good experience in my point little bit expensive but friendly and professional Reviewed on: 19th June 2017

Cheap and good service

No issues with the company so far, have been able to sort everything I've needed, and the 24-hour breakdown was very good and responsive. Reviewed on: 19th June 2017

Excellent

Excellent service highly recommended Reviewed on: 17th June 2017

Charge too much for cancellation

I was charged substantial amount for cancelling my policy. Reviewed on: 16th June 2017

Was left feeling confident about the outcome of my concern.

Received a letter today, claiming I wasn't on the insurance data base, so call yourselves about this. Richard was very helpful and reassuring that it was a scam letter, www.askMID.com. Thanks again Richard. Reviewed on: 16th June 2017

Best company ever !

Where do I start , the team is absolutely amazing ! I was having trouble with my previous insurance comp, these guys have been nothing but great help all the way through. I'd recommend them to anyone , they're honestly the best. ( no I'm not getting paid to say this ) they really are great ! If your looking for fair prices to great customer service use them ! Don't just read , take my word for it ! Reviewed on: 16th June 2017

Wouldn't use them again

Really poor customer services , I was told I would receive a phone call back when the quote had come back from underwriters for them to never phone back. Had to contact them myself to be told he quote was returned but no one had let me know. AVOID LIKE THE PLAGUE Reviewed on: 16th June 2017

Happy

Happy about the company. No problem at all with them and the price it's ok!! Reviewed on: 15th June 2017

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