Write a review

Insure Your Motor: Insurance Broker reviews

Name: Insurance Broker
Rating: 4.51 (171 reviews)

View other Insure Your Motor products

4.47

Based on 171 reviews, last reviewed 14th Oct 2022

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

74%

14%

Latest highest rating:

5

good customer service I introduced to options and eventually got the best suitable to me. Reviewed on: 13th November 2018

Latest lowest rating:

1

Never ever Absolutely leeches. I dont get it how you got 4.5 stars when nobody gave u more than 1 and that 1 is forced to post a review. Never again. 700 car wo... Read more Reviewed on: 14th October 2022

Read all reviews See your review

About this product

Looking to read or write Insure Your Motor insurance broker reviews? Smart Money People is the best place online for independent financial services reviews. Our community writes Insure Your Motor insurance broker reviews to help you decide when choosing financial products, so if you're already a Insure Your Motor user join in and share a review of your own!

Insure Your Motor Insurance Broker reviews (171)

Review of the Insure Your Motor, Insurance Broker:

Cancelling Policy Without enough warning

I have been asked for my V5 log book in my name. When I asked if the log book could be kept in my partners name customer service said they would have to get back to me. They should have told me at the time I would need to change it or my policy would be cancelled. Or they should have extended the cancellation period whilst i was make enquiries. I only received the cancellation letter 5 days before the cancellation of the policy was due to take place. 1 of these days being a Sunday when i was unable to call customer services. I do no believe this is along enough period to warn someone there policy is being cancelled. I rely on my car for work and without it I may have to give up my job as i will not be able to afford any more insurance with the heighten premium rate from having a policy cancelled. I was unaware that car was not actually in my name and this was an honest mistake when i took the policy out. I had already declared the accidents I have been involved in and am unsure as to how having the car in a different name make me more high risk to insure. I feel like insure you motor/my insurer have been very inflexible and unwilling to help even though I am trying to rectify the problem. Reviewed on: 16th May 2017

Reply from Insure Your Motor Hello Rachel. Thank you for your feedback. I have asked for one of our senior team to look into your comments and contact you direct to assist with your concerns. Regards Insure Your Motor Response date: 17th May 2017

Very good service

I got all the answers i needed and was also made aware of things on my policy that could benefit me in the future. Reviewed on: 15th June 2017

i am happy with the way i got dealt with

i had bad experiences before but i changed my mind Reviewed on: 15th June 2017

Fast and quick service

Insure your motor was my first insurance , I got them more than I expected. The staff are helpful and kindly. Reviewed on: 15th June 2017

Very helpful and polite at all requires I would expect.

Rang up to take some information and advise about my insurance and the person who attend me was very helpful and quicky at give the answer that I was looking for. Reviewed on: 15th June 2017

Fantastic customer service

Straight forward to change car, only took me 5 minutes to get back on the road with a different car with the same police, staff where brilliant and helpful, overall great service. Reviewed on: 15th June 2017

Excellent service.

I phoned to see about my payments and the assistant over the phone helped me out for quickly and very simply. There was no hassle whatsoever. Reviewed on: 15th June 2017

good today bad as a whole

I've had nothing but problems even having to be on the phone 20minutes plus for something simple, which is infuriating. however all staff are polite which is good Reviewed on: 14th June 2017

Reply from Insure Your Motor Hello Amie. Thank you for your feedback. I have asked for your comments to be looked into by a senior member of our team. They will contact you direct to assist you. Regards Response date: 14th June 2017

Mostly good

Good company staff are friendly on the phone ,only thing I would say bad is that when I tried to make a debit card payment on the day day my payment was due they said they couldn't take payment until account was in arrears so I ended up with a £30 charge even though I tried to make the payment on due day by card as direct debit got cancelled Reviewed on: 13th June 2017

Very helpfull polite staff

Called to change my Dd date nice and simple very helpful staff Reviewed on: 13th June 2017

Very helpful

Always ready to help also very quick at answering phone Reviewed on: 13th June 2017

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub