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Insure Your Motor: Insurance Broker reviews

Name: Insurance Broker
Rating: 4.51 (171 reviews)

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4.47

Based on 171 reviews, last reviewed 14th Oct 2022

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

74%

14%

Latest highest rating:

5

good customer service I introduced to options and eventually got the best suitable to me. Reviewed on: 13th November 2018

Latest lowest rating:

1

Never ever Absolutely leeches. I dont get it how you got 4.5 stars when nobody gave u more than 1 and that 1 is forced to post a review. Never again. 700 car wo... Read more Reviewed on: 14th October 2022

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About this product

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Insure Your Motor Insurance Broker reviews (171)

Review of the Insure Your Motor, Insurance Broker:

Cancelling Policy Without enough warning

I have been asked for my V5 log book in my name. When I asked if the log book could be kept in my partners name customer service said they would have to get back to me. They should have told me at the time I would need to change it or my policy would be cancelled. Or they should have extended the cancellation period whilst i was make enquiries. I only received the cancellation letter 5 days before the cancellation of the policy was due to take place. 1 of these days being a Sunday when i was unable to call customer services. I do no believe this is along enough period to warn someone there policy is being cancelled. I rely on my car for work and without it I may have to give up my job as i will not be able to afford any more insurance with the heighten premium rate from having a policy cancelled. I was unaware that car was not actually in my name and this was an honest mistake when i took the policy out. I had already declared the accidents I have been involved in and am unsure as to how having the car in a different name make me more high risk to insure. I feel like insure you motor/my insurer have been very inflexible and unwilling to help even though I am trying to rectify the problem. Reviewed on: 16th May 2017

Reply from Insure Your Motor Hello Rachel. Thank you for your feedback. I have asked for one of our senior team to look into your comments and contact you direct to assist with your concerns. Regards Insure Your Motor Response date: 17th May 2017

excellent customer service

The lovely young ladie dealt with my matter quickly and accurately. Reviewed on: 9th June 2017

Stacey

I found they were very helpfull and helped me out with my problem i spoken with a lad named jack very professional and good at his job Reviewed on: 8th June 2017

Review for the insurance company

Very prompt, very friendly, very professional, great communication Reviewed on: 8th June 2017

Superb

Very good a friendly customer service Reviewed on: 7th June 2017

Yes I would recommend you to family and friends

I was very pleased the lady was informative and knowledgable Reviewed on: 7th June 2017

Great customer service

Good afternoon, I called up to make sure my email was received in regards to my driver license information and the gentleman I spoke to was more than polite and helpful, he also advised me that on my policy I wasn't covered for any personal injury and I now have added this to my policy, i am extremely happy that he picked up on this and now I can drive feeling at ease for if anything could happen Reviewed on: 7th June 2017

Excellent

Really helpful customer service when dealing with unsure your motor today Reviewed on: 7th June 2017

Good exeperience

Kind friendly customer service. Call was answered and resolved within 4 minutes! Reviewed on: 7th June 2017

Family

A been very happy with castemer servise Reviewed on: 6th June 2017

nice and warm helpfull

every time when i call the sevice allways helpfull this why i still here Reviewed on: 6th June 2017

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