Local branch and someone to speak to.

Friendly Staff and Tash explained everything.

I have been with Suffolk BS for three years now, with recent changes to my mortgage arranged by telephone and email. The process was necessarily... I have been with Suffolk BS for three years now, with recent changes to my mortgage arranged by telephone and email. The process was necessarily thorough, but clear and efficient. It was especially helpful to be able to communicate with the same individual throughout, who understood my situation and requirements. The excellent customer service is a real bonus. The opportunity to go through options in detail, check out any queries and discuss issues before making a decision was most reassuring. I could thoroughly recommend Suffolk BS for anybody considering a mortgage, remortgage or equity release. Read more Read less

Annie @ Sudbury was helpful and informative. I had been meaning to open my children new savings accounts and she made it simple. I mentioned... Annie @ Sudbury was helpful and informative. I had been meaning to open my children new savings accounts and she made it simple. I mentioned I have two mortgages and she shared with me about what Suffolk building society offer and I’ll definitely be back! Thank you Annie you are an asset to the company! :) Read more Read less

Registering LPA was dealt with very efficiently

Friendly staff, helpful and good at explaining

Really lovely to have an in person meeting in a nice environment and helpful staff

After the death of my husband needed help to sort a variety of accounts. Tracy Barnard has been particularly helpful on numerous occasions. Not a... After the death of my husband needed help to sort a variety of accounts. Tracy Barnard has been particularly helpful on numerous occasions. Not a painless process but made easier by the efficiency of the staff members. Read more Read less

We saved for our children with Ipswich building society 38 years ago and we are now opening accounts for our grandchildren as Suffolk building society... We saved for our children with Ipswich building society 38 years ago and we are now opening accounts for our grandchildren as Suffolk building society still issue the old fashioned savings accounts books where you can see your money grow which encourages to save Read more Read less