Paid advertisement
Smart Money People Logo
Newsletter

Voting in the Insurance choice awards 2026 is open - Vote here

Share this page

Suffolk Building Society, formerly Ipswich Building Society reviews

Suffolk Building Society Logo
Rated Excellent 4.91/5

Suffolk Building Society, formerly Ipswich Building Society reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian

Review summary

People rate this company as Excellent based on 2,602 product reviews

Average score of 4.91/5
5 star
95%
4 star
4%
3 star
0%
2 star
0%
1 star
0%
Reviews for Suffolk Building Society, formerly Ipswich Building Society have trended negatively over the past 90 days

Suffolk Building Society, formerly Ipswich Building Society really shines with its friendly, helpful staff and the comfort of local branches where you can chat face to face. People appreciate the clear explanations and personal service that make savings straightforward. However, some feel the savings rates could be more competitive and wish for longer branch hours or more modern banking options.

Positive themes

  • Suffolk Building Society, formerly Ipswich Building Society Savings staff are friendly, helpful and make things easy. (93 mentions)
  • Suffolk Building Society Savings offers clear explanations and helpful advice in branch. (39 mentions)
  • Suffolk Building Society Savings is loved for its local branches and face-to-face service. (27 mentions)

About Suffolk Building Society, formerly Ipswich Building Society

At Suffolk Building Society we're here to help our members buy a home and save for the future with an organisation they can trust. Smart Money People is the place for Suffolk Building Society reviews. Read and write reviews to help increase trust and transparency in Financial Services.

Suffolk Building Society, formerly Ipswich Building Society at a glance

Contact details

Website
Visit provider website

Reviews for Suffolk Building Society, formerly Ipswich Building Society

Showing 11 of 2602 company reviews Last reviewed within 7 days

New ISA Customer

Savings 3rd September 2026

Very helpful and friendly staff. Good range of ISA products

Verified source
Rated Excellent 5.00/5
Read more product reviews

All requirements covered in a professional way.

Savings 3rd September 2026

All requirements covered in a professional way.

Verified source
Rated Good 4.00/5
Read more product reviews
  • 5.00/5

    Find the service excellent.

    Find the service excellent. Are able to see colleagues face to face and arrange and complete accounts in person. Very friendly and able to use Ipswich branches. Very accessiblle

    Savings
    Verified source 3rd September 2026
  • 5.00/5

    Staff are always friendly, polite and helpful.

    Staff are always friendly, polite and helpful.

    Savings
    Verified source 3rd September 2026
  • 5.00/5

    Friendly helpful staff - answered everything we need...

    Friendly helpful staff - answered everything we needed to know easily

    Savings
    Verified source 2nd September 2026
  • 5.00/5

    Very good the whole experience from making the appoi...

    Very good the whole experience from making the appointment to the actual appointment itself was very good

    Savings
    Verified source 2nd September 2026
  • 5.00/5

    When moving money it can feel uncertain and to move...

    When moving money it can feel uncertain and to move large amounts online feels worrying so to be able to come in branch and chat... When moving money it can feel uncertain and to move large amounts online feels worrying so to be able to come in branch and chat through options and work through financial decisions with someone offering advice and support in person has been invaluable. Read more Read less

    Savings
    Verified source 1st September 2026
  • 5.00/5

    Very pleasant and helpful staff always friendly

    Very pleasant and helpful staff always friendly

    Savings
    Verified source 1st September 2026
  • 5.00/5

    Always get good friendly service and welcome!

    Always get good friendly service and welcome!

    Savings
    Verified source 1st September 2026
  • 4.00/5

    Transferred accounts today.

    Transferred accounts today. Staff were helpful at desk. One to one service was very informative and helpful.

    Savings
    Verified source 1st September 2026
  • 5.00/5

    Always a warm welcome.

    Always a warm welcome. The Staff are always helpful and knowledgeable .The branch is very homely with nice seating. Being able to deal with issues... Always a warm welcome. The Staff are always helpful and knowledgeable .The branch is very homely with nice seating. Being able to deal with issues and queries face to face really makes visiting the building society a pleasure. Read more Read less

    Savings
    Verified source 29th August 2026

    Products from Suffolk Building Society, formerly Ipswich Building Society

    Showing all products offered by Suffolk Building Society, formerly Ipswich Building Society

    We are Smart Money People

    Join 2 million active users who make better financial decisions with the power of reviews.

    Create an account

    Protecting trust by verifying companies and reviewers

    The only site that specialises in financial services

    Providing everyday people with a voice