Suffolk Building Society, formerly Ipswich Building Society reviews
Suffolk Building Society, formerly Ipswich Building Society reviews
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What is this?
These badges highlight financial providers that are consistently rated top by customers. It’s a clear sign you’re dealing with a trusted, highly-rated company. Find out more about how these badges work.
What is this?
These badges highlight financial providers that are consistently rated top by customers. It’s a clear sign you’re dealing with a trusted, highly-rated company. Find out more about how these badges work.
Review summary
People rate this company as Excellent based on 1,810 product reviews
Suffolk Building Society shines with its friendly, helpful staff and the comfort of local branches offering face-to-face service. People love the competitive savings rates and the personal touch that makes banking feel easy and welcoming. On the downside, some find the online services lacking and wish for more digital options and longer branch hours, while a few have been frustrated by mortgage borrowing rules and communication hiccups.
Positive themes
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Suffolk Building Society’s staff are friendly, helpful and make you feel valued in branch.
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Suffolk Building Society offers competitive savings rates that many find attractive.
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Having a local branch to visit and speak face-to-face is a big plus for Suffolk Building Society.
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Negative themes
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Online services at Suffolk Building Society are limited and can be frustrating to use.
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Some find Suffolk Building Society’s mortgage borrowing rules confusing and restrictive.
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Suffolk Building Society’s fees are seen as high compared to other providers.
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