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Just Travel Cover: Travel insurance reviews

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4.88
Based on 1,922 reviews, last reviewed 19th Aug 2025
6700% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

The best insurance for my husband medical history Best insurance for my husband's medical conditions the staff are lovely Reviewed on: 19th August 2025
Beverley Brown's avatar
Beverley Brown

Latest lowest rating:

1

Steer clear of this company While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number ... Read more Reviewed on: 14th September 2023
Terry Bellamy's avatar
Terry Bellamy
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About this product

Just Travel Cover offer a range of policies.

Just Travel Cover provide cover for single trips or the annual multi-trip policy which covers you for as many trips as you need over 12 months. Just Travel Cover work with insurers specialising in cover for hundreds of pre-existing medical conditions.

Just Travel Cover insurance reviews help you find out what it’s really like to be a customer. If you’ve used Just Travel Cover before, you can also leave a review and share your experience.

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Just Travel Cover Travel insurance reviews (1922)

Does exactly what it says on the tin!

5
3 polices, no issues. Hopefully buying again soon. Reviewed on: 10th July 2017
James's avatar
James

Easy and easy

5
My experience was simple and all staff were polite and patient with me, made recommendations and found the best cover to meet my needs and my holiday needs. Reviewed on: 8th July 2017
beth devonport's avatar
beth devonport

Easy and easy

5
My experience was a simple process, staff were polite and patient and found cover to match all of my needs. Reviewed on: 8th July 2017
beth devonport's avatar
beth devonport

Excellent Service

5
Prices are always competitive, staff are very friendly. Excellent value for money! Reviewed on: 7th July 2017
Stacey's avatar
Stacey

Fantastic cover and service at a great price

5
Purchased a policy for a trip to spain last month and the rate was the cheapest I could find to cover my medical condition. The terms of the policy were explained to me and I had a range of policies available. I received an email with the documents and I also paid to have them in the post. A-Class service from beginning to end. Reviewed on: 7th July 2017
Chris's avatar
Chris

Comprehensive travel insurance

5
Purchased my travel insurance from Just Travel Cover, website was easy to use, price was very good and cover was excellent. Called to get my documents posted and the customer service was great. Thanks Just Travel. Reviewed on: 7th July 2017
Michael Irwin's avatar
Michael Irwin

Perfect

5
Five stars for non pushy sales people who guided my wife through the hard medical rubbish, five stars for the price much cheaper than EVERYONE else, five stars for the levels of cover on such a cheap policy, three stars for the claims people I think they are called mayday but nothing to do with just cover it is a separate company but they were ok. I will buy again and again and again Reviewed on: 7th July 2017
Charles Raymond Reineck's avatar
Charles Raymond Reineck

Great product and service

5
Booked for our USA trip in September, used before and always been extremely happy! Reviewed on: 7th July 2017
Matt's avatar
Matt

Got a great deal (and no hassle)

5
I had trouble getting insurance for the USA for my hubby who has multiple heart conditions and other medical conditions. I tried a lot of companies and they wouldn't even give me a quote. Just TravelCover were brilliant. The lady asked me all the relevant questions and also listened to what I had to say then she gave me a quote. I asked about a quote without baggage cover and she gave me that too. I asked her to email me the quotes and she did and included quotes with several different levels of cover. I chose the one most suitable for my husband. She rang me back the following day (as we had agreed) and I went ahead and bought the policy. She emailed it to me straight away and also sent me a hard copy by post (great idea to save you printing it all out). Well pleased and I would recommend to anyone. It's very stressful trying to get cover for someone with pre-existing medical conditions but JustTravelCover made it as stress free as possible. Thank you. Reviewed on: 3rd July 2017
Helen Robinson's avatar
Helen Robinson

Good Quote, but rubbish customer service

1
I took out medical cover travel insurance for my husband for a cruise we were going on in December 2016. To keep the cost down I went for a policy with a £75 excess. My thinking for this was I would be more than happy to pay £75 if per chance he took unwell whilst on board ship. Part of the deal we had with the cruise company we had one night in a hotel in Barcelona. Hotel was based in La Ramblas and it was a good hotel. Never for one minute did I think my husband would have his backpack stolen whilst sitting in the Hotel restaurant! , but that is what happened. We had to replace the medication stolen. My claim was for £88.48, but with a £75 excess that left my claim total of £13.48. First they said they did not receive my paperwork, but would get someone to phone my back, which they never. Luckily I had proof the documents had been sent and when I phoned them back and said so, he presto they found my claim forms. Next they gave me back £9:05 so again i had to phone back and point out to them I had with my claim forms given proof by a copy of my credit card statement that I should have been given £13:48. I have just heard that they now acknowledge the underpayment, but I am still waiting on the £4:43 to hit my bank account. I also had non medical insurance with another company and was paid within one week. Will never use Just Travel again. Reviewed on: 12th February 2017
MARGARET MCCARLE's avatar
MARGARET MCCARLE

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