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L&C Mortgages: Mortgage broker reviews

View other L&C Mortgages products
4.89
Based on 2,696 reviews, last reviewed 10th Feb 2026
125500% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Very easy to get a new mortgage deal. Very easy to get a new mortgage deal. It was very easy to speak to someone talk through what my financial information was and get a remortgage sort... Read more Reviewed on: 10th February 2026
Wendy W's avatar
Wendy W

Latest lowest rating:

1

Poor service, didn't get back in touch when promised I looked at remortgaging with L&C as I was on my lenders SVR. They asked for all the details as you'd expect and arranged a time to call me back - no ... Read more Reviewed on: 1st February 2022
Craig Dent's avatar
Craig Dent
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About this product

Want to read reviews of mortgage broker L&C Mortgages? See what the Smart Money People community is saying below to help you decide which broker is right for you. Or have you already used L&C Mortgages in the past? Post a review of your experiences and you'll be helping others with their mortgage application!

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L&C Mortgages Mortgage broker reviews (2696)

GREAT company, fast service, knowledgeable people

5
GREAT company, fast service, knowledgeable people Reviewed on: 24th March 2025
Danjela Toro's avatar
Danjela Toro

L& C helped me with getting my 1st mortgage a few ye...

5
L& C helped me with getting my 1st mortgage a few years ago and they were extremely helpful and clear with what needs to be done Reviewed on: 24th March 2025
paulina 's avatar
paulina

Excellent customer service from Jesse.

5
Excellent customer service from Jesse. Super friendly and always at the end of the phone/email for any queries we had. Reviewed on: 24th March 2025
Niamh's avatar
Niamh

Always a pleasure to work with, very engaging staff...

5
Always a pleasure to work with, very engaging staff and quick responses. Reviewed on: 24th March 2025
Claudette W's avatar
Claudette W

Terrible service, adviser misled us all the way ..

1
Terrible service, adviser misled us , used false figures and information he made up himself . These errors nearly lost us our dream house .L&C did look into the matter and agreed with the complaint and gave us a small amount of compensation. However the damage this adviser gave was wrong and he should not ever be allowed to practice again Reviewed on: 28th February 2025
Kevin M's avatar
Kevin M

User-friendly and expert

5
The flexibility and patience of the broker I spoke to taking account of my many unknowns was exemplary. He was extremely knowledgeable in the field and had quick specific answers to my many questions. The service was really responsive and easy to access with no delays other than the ones I put in place due to not being quite ready to make a decision. Thoroughly recommend. 10/10 Reviewed on: 24th May 2024
Tracy's avatar
Tracy

I have used them numerous times for remortgaging.

3
I have used them numerous times for remortgaging. I think you get what you pay for in that a free service provides you with mediocre level of service. Reviewed on: 2nd April 2024
AGP's avatar
AGP

Great advice

5
Very helpful company. We have always had great service from Paul, and we always renew our mortgage with L&C. We feel very confident in their ability to find us the best deal. Reviewed on: 31st May 2023
Lucy Walker's avatar
Lucy Walker

Pretty good a mortgage broker for all your online needs

5
Fantastic team. Just requires patience at times to get you through to the right person. Can't praise Alan Offield enough (Direct Builder Relationship Expert). A company is from its people & the ones like Alan bring real glory to the name & fame of a firm. Cleo Marr (case mgr) & Sarah Stevens (senior case mgr) have been instrumental in handling our case & providing timely updates which is the most crucial bit here. L&C offer the most competitive mortgage offer you can think of that's available in the market. Habito is a really close call (and maybe better too in some regards) but L&C's personal touch & company values makes it stand out from the rest. Reviewed on: 15th February 2022
S P's avatar
S P

Poor service, didn't get back in touch when promised

1
I looked at remortgaging with L&C as I was on my lenders SVR. They asked for all the details as you'd expect and arranged a time to call me back - no call came. Received an email a couple of weeks later asking when would be best to call. Gave my availability but heard nothing. Finally got an email asking if I still wanted to use them - told them where to go. Avoid! Reviewed on: 1st February 2022
Craig Dent's avatar
Craig Dent

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