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London Capital Credit Union: Savings reviews

4.78
Based on 822 reviews, last reviewed 16th Jul 2025
37% decrease in 5 star reviews
in the past 90 days
20% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I registered and was communicated with quickly I registered and was communicated with quickly Reviewed on: 16th July 2025
Lauren Rudolph's avatar
Lauren Rudolph

Latest lowest rating:

1

Unfair treatment of loan denial to a customer who ha... Unfair treatment of loan denial to a customer who has actively saved over a year without any withdrawal only to seek loan afterwards and its loan deni... Read more Reviewed on: 15th July 2025
Doris T's avatar
Doris T

About this product

London Capital Credit Union have a range of savings account for members.

You can start a regular savings plan from your salary, your bank account, or by using your child benefit. To apply for a London Capital Credit Union savings account, you must be a member.

London Capital Credit Union savings account reviews help you find out what it’s really like to be a customer. If you’ve used London Capital Credit Union before, you can also leave a review and share your experience.

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London Capital Credit Union Savings reviews (822)

Value for money rates are very low compared to high...

5
Value for money rates are very low compared to high street banks Reviewed on: 3rd July 2025

London capital has always been there for me when I h...

5
London capital has always been there for me when I have been in need of financial help and for that I say a big "Thank You" Reviewed on: 3rd July 2025

Low interest

5
Your interest rates are poor. It's a good way to save via payroll and the chance to win cash in the saver account but the rates are bad. I have not borrowed buy perhaps the borrowing rate is low too. I have recommended to work colleagues so perhaps they've shown interest already. Reviewed on: 3rd July 2025

It’s really helpful and Easy to access

5
It’s really helpful and Easy to access Reviewed on: 2nd July 2025

Account information is easily accessible Loan appl...

5
Account information is easily accessible Loan applications dealt with speedily. Helpful website and staff Reviewed on: 2nd July 2025

Wouldn't help when most needed it and forced to go t...

1
Wouldn't help when most needed it and forced to go to the high street bank - where I really didn't want to go. Reviewed on: 2nd July 2025
Reply from London Capital Credit Union Hi Jeanette, We appreciate your feedback; there are times when we have to consider whether lending will be ethical to a member. However, if you are not approved this time, it does not mean that we cannot lend to you in the future should your circumstances improve. Response date: 4th July 2025
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London Capital Credit Union

Always a five star service

5
The process is always quick and easy . Staff are helpful and I love the saving concept. Any loans are paid into your account sometimes within 24 hours or even sooner the interest rates for loans and savings are competitive . Reviewed on: 2nd July 2025

My experience has been wonderful have referred a fri...

5
My experience has been wonderful have referred a friend already. Am planning on doing more and bringing more friends and family in. Reviewed on: 2nd July 2025

Very efficient service, friendly staff and very expe...

5
Very efficient service, friendly staff and very experienced Reviewed on: 2nd July 2025

Proud customer

5
Great company, all brilliant! Really happy Reviewed on: 2nd July 2025

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