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ManyPets: Pet insurance reviews

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4.87
Based on 13,415 reviews, last reviewed 23rd Oct 2025
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Fantastic company Fantastic company, very reasonable price, and have been so easy to deal with whenever we have needed to claim. Access to video vets has been exception... Read more Reviewed on: 5th September 2025
S C's avatar
S C

Latest lowest rating:

1

Do Not Recommend Very poor customer service, bot like responses to queries. Renewal prices extortionate. Reviewed on: 23rd October 2025
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KM
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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13415)

Good insurance, better extras!

5
The added extras that come with the insurance are incredibly useful when your pet is not well Reviewed on: 2nd October 2024
Lorna R's avatar
Lorna R

New to pet insurance but Many Pets have been great

5
We are new to pet insurance but Many Pets have been very helpful when we had our first incident with our dog who ended up with so many grass seeds in her ears she had to have several visits to the vet to deal with them. The advisers on the phone were very helpful and understanding. Reviewed on: 2nd October 2024
M Metz's avatar
M Metz

Always pleasant staff when talking with them on the...

5
Always pleasant staff when talking with them on the telephone. On the one occasion when I used their First Vet service I found the vet to be very helpful and informative. Reviewed on: 2nd October 2024
Isobel S's avatar
Isobel S

ManyPets are excellent. Top Dog!

5
ManyPets are excellent. Great customer service and super efficient and hassle free claims processing, with payment made immediately. Can’t recommend enough. Reviewed on: 2nd October 2024
David M's avatar
David M

Great value for money, and brilliant service

5
I found it difficult to find an insurance company that was both good value for money and had a good level of cover, especially as my cat is a senior. With Many Pets, the value for money was great and the cover was very comprehensive. I've fortunately only had to make a claim once, and when I did, Many Pets accepted my application straight away and paid out very quickly. They're processes are also very user friendly. Reviewed on: 2nd October 2024
Anna R's avatar
Anna R

I have been with Many Pets for 3 yrs now and have ma...

5
I have been with Many Pets for 3 yrs now and have made one claim which was dealt with directly through my vet and promptly. Therefore very happy to recommend them as pet insurance. Reviewed on: 2nd October 2024
Margaret Didcock's avatar
Margaret Didcock

All good

5
Always polite and helpful, dealing with all issues ASAP Reviewed on: 2nd October 2024
Dvi Zirafos Plius's avatar
Dvi Zirafos Plius

Great support from online vets

5
Paid out straight away no fuss snd I love the online vet that’s amazing it gives me piece of mind having that support there Reviewed on: 2nd October 2024
karen g's avatar
karen g

top service is provided

5
the staff at Many Pets will do anything in their possibility to make their clients happy and to provide to the needs of their clients. It is a pleasure dealing with them. Reviewed on: 2nd October 2024
christine luhning's avatar
christine luhning

Friendly & helpful

5
Vet claims paid promptly. Can easily speak to an administrator on the phone & they are friendly, professional & helpful. Reviewed on: 2nd October 2024
Mary W's avatar
Mary W

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