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ManyPets: Pet insurance reviews

View other ManyPets products
4.87
Based on 13,414 reviews, last reviewed 23rd Oct 2025
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Fantastic company Fantastic company, very reasonable price, and have been so easy to deal with whenever we have needed to claim. Access to video vets has been exception... Read more Reviewed on: 5th September 2025
S C's avatar
S C

Latest lowest rating:

1

Do Not Recommend Very poor customer service, bot like responses to queries. Renewal prices extortionate. Reviewed on: 23rd October 2025
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KM
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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13414)

Good service

5
The only time I’ve made a claim, it was really simple and quickly paid. Customer service have also helped quickly with any questions. Reviewed on: 1st October 2024
Laura T's avatar
Laura T

No worries at all

5
My dog got reffered for surgery . Many pets dealt with the whole thing brilliantly. Taking the worry away. Reviewed on: 1st October 2024
Colin S's avatar
Colin S

Many pets always pays so swiftly!

5
Many pets always pays so swiftly! For claims under 500, I find I'm paid back within a few hours often! Whilst larger claims take longer (I can understand why) I'm always kept up to date with the progress, which is key for planning when to expect my money back Reviewed on: 1st October 2024
Elzz's avatar
Elzz

So far easy to use and sign up

5
Signing up was straightforward and adjusting payments after neutering also very easy. Reviewed on: 1st October 2024
Cara S's avatar
Cara S

Vet fees paid promply, and customer service really g...

5
Vet fees paid promply, and customer service really good. Also it helps to have access to 24/7 vet advice. Reviewed on: 1st October 2024
Wilma M's avatar
Wilma M

Have used the video vet service which was excellent...

5
Have used the video vet service which was excellent and saved a trip to and consultation fee at our own vets. Reviewed on: 1st October 2024
Mandie L's avatar
Mandie L

Video call

5
I have had 2 video calls with vets and both have put my mind at easy and offered good advice Reviewed on: 1st October 2024
Emily W's avatar
Emily W

Very happy customer

5
They are the only insurance company that I know that give money back if you don't claim, the monthly payment is very good compared to other insurance companies Reviewed on: 1st October 2024
Angela M's avatar
Angela M

Excellent customer service with a wide range of prod...

5
Excellent customer service with a wide range of products Reviewed on: 1st October 2024
Eugene 's avatar
Eugene

Great customer service all questions address in a fr...

5
Great customer service all questions address in a friendly manner Reviewed on: 1st October 2024
Jane frydenlund 's avatar
Jane frydenlund

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