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ManyPets: Pet insurance reviews

4.87
Based on 13,418 reviews, last reviewed 17th Feb 2026
50% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
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1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent company, always quick and easy to claim Excellent company, always quick and easy to claim Reviewed on: 1st February 2026
Karen Murphy's avatar
Karen Murphy

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026
Stuart Langford's avatar
Stuart Langford

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13418)

Easy, fuss free, great service, nothing to fault at all

5
Easy, fuss free, great service, nothing to fault at all Reviewed on: 1st October 2024

Good cover for senior cat

5
Good experience with senior cat who had multiple health issues. Generally quick to pay out and understanding if you need to call Reviewed on: 1st October 2024

Dependable and communicative

4
They have been generally very good at responding to my concerns and are splendid when I (or they) have needed to clarify something or need more information. Though payouts can be a bit lengthy and the the direct claim process with my vet has likely hindered the process sometimes, ManyPets have been a valued - and value for money - insurer for Doug, and will continue to be so. Reviewed on: 1st October 2024

Always reliable dependable and courteous to deal with

5
Always reliable dependable and courteous to deal with Reviewed on: 1st October 2024

Best customer service

5
Anytime I have had to call up for claims, payment or any issues I've had they have given impeccable service and been extremely knowledgeable Reviewed on: 1st October 2024

An above and beyond company

5
I’ve always had extremely quick and efficient service from ManyPets with no problems whatsoever. They have dealt with my claims promptly and been especially helpful when choosing my policy. Reviewed on: 1st October 2024

AIKO and TWY

5
We were previously paying a gold standard pet plan with our Vet that is currently set to rise financially by £6.00 per month. This pet plan unfortunately doesn’t cover a fraction of the of the items that ManyPets does, therefore it was a no-brainer not to accept the cover we require for a very competitive price. Reviewed on: 1st October 2024

great experience so far!

5
I have had great experience with customer support so far, and they helped me with decreasing the monthly fee once the insurance has gone up for my dog. Luckily, we have not needed to use to insurance yet, but as a vet I know ManyPets are one of the best and most reliable, so I trust them to take care of Rozi. Reviewed on: 1st October 2024

Response is excellent.

5
Response is excellent. Fantastic customer service and information. Reviewed on: 1st October 2024

Always there for you on the other end of the phone

5
They treated me with respect & kindness when I had a very poorly pet. They also paid any claims I made within 24 hours of receiving them. So would recommend them no problem. Reviewed on: 1st October 2024

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