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ManyPets: Pet insurance reviews

4.74
Based on 13,424 reviews, last reviewed 17th Aug 2026
67% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Prompt payment for vet bill claims Had a couple of vet bill claims for our dog - one requiring surgery, one requiring medication. Both claims were dealt with promptly and paid. very goo... Read more Reviewed on: 17th August 2026
steve c's avatar
steve c

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026
gareth p's avatar
gareth p

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13426)

Review of the ManyPets, Pet insurance:

Amazing Customer Service

5
Many Pets have been fantastic with us and our rescue dog. We cannot fault the service that we have had. Claims are dealt with quickly and the information that they give customers is fantastic. A rescue dog is a special pet to have and to have an insurance company that understands this is brilliant - thank you. Reviewed on: 18th October 2022

Great insurance

5
No problems, simple to set up and great customer service! I love how there are several options to choose from to suit your situation. There aren’t any other providers which can offer the same. Reviewed on: 7th August 2020

Great

5
Fantastic service and lovely call staff Reviewed on: 7th August 2020

Great value for money

5
Our dog was hit by a car in February, she is thankfully OK now but Bought by Many were so easy to deal with. Quick and efficient and very kind to speak to. Reviewed on: 7th August 2020

Perfect cover

5
Having experienced many problems with other insurance companies in the past, Bought By Many are a breath of fresh air. The ability to tailor the policy, depending on your preferences, is ideal and the Fixed For Life option is perfect. Availability of free access to FirstVet is an added bonus. Reviewed on: 7th August 2020

Great service

5
We get unlimited online vet consultations included with our cover. We didn't think we'd use it but we have used it a few times and it has saved us from unnecessary trips to the actual vet. Very useful especially over lockdown! Reviewed on: 7th August 2020

Fantastic service! Best insurance brand ever

5
Always polite, helpful and easy going Reviewed on: 7th August 2020

Good service, good price, quick and easy

5
Took out a Cat6 policy with you, great service, and a good price. Hopefully I never have to use it :) Reviewed on: 7th August 2020

Excellent service and insurance

5
Brilliant company that are always easy to deal with - their customer service team are so helpful & always able to sort any issues. Payout is fast and no questions asked - highly recommend to all friends and family. Reviewed on: 7th August 2020

Painless to claim

5
we have 3 labradors from 3 yrs to 12 yrs, covered under one policy. Great product good price. Reviewed on: 7th August 2020

Great support on all aspects

5
Bought by many is truly dedicated to their customers. They continue to provide offers and promotions, reduced renewals without any need to call someone up and having FirstVet as a free service is incredible. I will always and have already recommended Bought By Many. Reviewed on: 7th August 2020