Write a review

Newsletter

Go to business site

ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.73 (13423 reviews)

View other ManyPets products

4.73

Based on 13,423 reviews, last reviewed 3rd Aug 2026

100% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026

Read all reviews See your review

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13423)

Review of the ManyPets, Pet insurance:

Great Service!

Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Great company with fabulous customer service.

Great company with fabulous customer service. What more could a pet owner want! Reviewed on: 1st October 2024

Not had to make a claim, but all queries have been d...

Not had to make a claim, but all queries have been dealt with promptly and helpfully. Reviewed on: 1st October 2024

Easy to talk to someone.

Easy to talk to someone. The out of hours video vet is excellent Reviewed on: 1st October 2024

Give it a try you won't be disappointededed

Great service lovely people to talk to so straight forward never had money back was a pleasant surprise. Haven't had to use our insurance so far as Barney is such a happy and healthy dog but having many pets there gives me assurance that if the worst happens it can be taken care off. Reviewed on: 1st October 2024

Luckily not had to use them, but customer queries ha...

Luckily not had to use them, but customer queries have been dealt with quickly and efficiently. And the cover provided beats anything else on the market Reviewed on: 1st October 2024

Impressive

Always available for a vet online consult - monthly fee acceptable and when had to claim, paid back rapidly. Bonus scheme for referral also a great incentive to recommends a company who have been impressive. Reviewed on: 1st October 2024

Peace of Mind

I have been fortunate not to have needed to claim for anything but I did use the vets now link when Sandi had chewed up some rhododendron buds. I had an excelled video consultation with vet who put my mind at rest. Reviewed on: 1st October 2024

Highly recommend!

All the staff are very friendly and the customer service is amazing! They have been really helpful and quick at replying to any queries I have had. Would highly recommend! Reviewed on: 1st October 2024

Brilliant service.

Brilliant service. Any claims are paid very quickly and the free online vet consultations are brilliant Reviewed on: 1st October 2024

Good company to deal with

Any time that we have contacted many pets customer service representatives they have always been very friendly and helpful and normally any claim is promptly paid Reviewed on: 1st October 2024

Alternative products

Pet insurance
from M&S Bank - Marks and Spencer 2.94 from 37 reviews
Pet Insurance
from Insure Your Paws 4.42 from 18 reviews
Pet insurance
from Agria Pet Insurance 4.84 from 3200 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub