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ManyPets: Pet insurance reviews

4.87
Based on 13,422 reviews, last reviewed 16th Apr 2026
400% increase in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13422)

Quick efficient service

5
With one poorly cat I needed quick support, advice and resolution which bought by many provided. Even in lockdown they responded quickly and sorted my claim without issue or delay. Very polite call handlers too, I would definitely recommend them.. Reviewed on: 6th August 2020

Superb pet insurance

5
Searched long and hard for pet insurance, no other company could provide the level of cover offered by brought by many. Our 16 month old gsd had an accident at home, the claims process was brilliant and dealt with within 48 hours, I cannot fault this company they are brilliant. Reviewed on: 6th August 2020

Great company & Product

5
I found Bought by Many after a friend recommended the to me, I found the sign up process easy, so far I am very happy with the product, especially the additional perk of the free Vets Now account. All in all I would definitely recommend Reviewed on: 6th August 2020

Smooth process

5
Very easy to deal with , competitive and very professional Reviewed on: 6th August 2020

Love the simplicity, everything just works!

5
I moved to London recently and bought this insurance for my doggo. Works from day one, claims are processed from day one, satisfaction from day one. Thanks! Reviewed on: 6th August 2020

Excellent service

5
Changed my pet insurance this year & I’m so glad as BBM have been fantastic with my claim, very straightforward & the website keeps you updated!! Reviewed on: 6th August 2020

Brilliant

5
Fantastic pet insurance, really good price, great lifetime cover and when I’ve had to claim they are quick and efficient at keeping you up today every step of the way. Brilliant! Definitely recommend Reviewed on: 6th August 2020

Head and shoulders above other insurers

5
Bought by many offered the most comprehensive insurance and it was great to see my premiums go down on renewal. With a new puppy I found the free online vet consultations so useful. Any worries I had out of hours, there is a qualified and knowledgeable vet available to give advice or recommend when I need to visit our vet in person. So pleased I found this insurer. Reviewed on: 6th August 2020

Great service

5
I reviewed tons of different insurance companies and each time Brought by Many came out the best so I stopped researching and signed up and I haven’t been disappointed Reviewed on: 6th August 2020

Great value for money

5
Bought by Many was far cheaper than the company I had insured my beloved Molly with for years. As she has gotten older it was so discouraging to find our insurer penalised us despite our loyalty and Molly's reasonable good health. No wonder Bought by Many lives up to its name. If Molly is symptom free of any condition after 2 year's the premium reduces further! I'd like to think an older well cared for cat and owner would be rewarded for doing so well. Bought by Many cares for us in its outlook. They are also straightforward to use and I have not had any issues with customer service. Reviewed on: 6th August 2020

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