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ManyPets: Pet insurance reviews

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4.87
Based on 13,415 reviews, last reviewed 23rd Oct 2025
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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Latest highest rating:

5

Fantastic company Fantastic company, very reasonable price, and have been so easy to deal with whenever we have needed to claim. Access to video vets has been exception... Read more Reviewed on: 5th September 2025
S C's avatar
S C

Latest lowest rating:

1

Do Not Recommend Very poor customer service, bot like responses to queries. Renewal prices extortionate. Reviewed on: 23rd October 2025
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KM
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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13415)

Best pet policy ever!!!

5
Friendly, fast and great communication, the value for money policy for my dog was much better than the well known insurers, and 100% more professional and helpful, sadly I had a claim but felt in very capable hands, the claim to date was stress free, highly recommend!!!! Reviewed on: 6th August 2020
Chris B's avatar
Chris B

Fast simple service, easy to understand well priced products and now even online vets!

5
Bought by many has been a great insurance provider for us. I’d recommend them to anyone with a pet! The only thing is I wish I had read more into policy details and upgraded our insurance to cover normal dental work and not just accidents as my puppy ended up needing expensive surgery to remove an extra tooth, but that was my bad for not looking to get a better policy (I had thought normal dental wasn’t covered by any policy, but turns out you can upgrade to have it covered!) I had to claim for an emergency vet call out when my puppy ate a raisin, our deductible is great considering what’s covered and the monthly costs. Claiming was insanely easy, could all be done in 5 mins on my phone via their website and they paid promptly. Now they’ve added an online vet service too which I’m sure will be greatly appreciated for any future concerns. Will hopefully save me money for any unnecessary vet trips! I noticed they also have a lifetime policy, which is amazing (not sure if anywhere else offers this?!) and I’ll be considering moving over to that for peace of mind soon I think! Thanks Bought By Many, great service, highly recommend Reviewed on: 6th August 2020
Amy Jordan's avatar
Amy Jordan

Very satisfied

5
Switched my 6 month old spaniels insurance from Pet plan as was paying £52 a month for ultimate lifetime cover. Got a quote from BBM lifetime cover £37 a month which covered her for £3k more a year than pet plan, I called BBM to make sure the insurances covered what I want which they did. Took the policy out on line which was quick and easy to fill out! Now I’m saving myself £15 a month! By switching insurance but still at the same time having the best possible cover for my girl! Happy customer :) Reviewed on: 6th August 2020
Abbie 's avatar
Abbie

Peace of Mind Cover

5
We adopted a French Bulldog, without knowing too much about his past and within a year of him living with us, he had to have a fairly large procedure to assist with breathing. BBM was both competitive in monthly costs as well as very easy to deal with throughout the claim procedure. I would highly recommend. Reviewed on: 6th August 2020
James's avatar
James

Best Pet Insurance- No Doubt

5
These guys provide such a great service and at fraction of the price of their competitors. Their customer services are always very prompt and helpful. Bought by Many also do not punish you for your pet’s pre-existing health conditions that have not had any active treatment for 3 years. Well done on providing such a comprehensive service. Reviewed on: 6th August 2020
Peter Cave's avatar
Peter Cave

Excellent cover but...

4
Excellent cover, however, payouts on claims used to take a matter of days, now taking uo to 5 weeks, which is way too slow! Reviewed on: 6th August 2020
Paul 's avatar
Paul

Fantastic Caring Pet Insurance

5
BBM did what they promised to do! My cat became diabetic and the were very helpful and supportive throughout the process. Thank you very much. Reviewed on: 6th August 2020
Resfa Martin's avatar
Resfa Martin

Efficient service

5
Had to claim recently for one of my dogs, fast efficient service with immediate payout, would highly recommend Reviewed on: 6th August 2020
Roxana Lister's avatar
Roxana Lister

Excellent

5
well priced, provides excellent cover and constantly keeps you up to date with payments and any changes Reviewed on: 6th August 2020
jdow's avatar
jdow

Pets heaven

5
Really easy to sign up, straight forward process. Most of my vet bills have been under £100 pounds you can claim but excess is £70 so you do the math. Reviewed on: 6th August 2020
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David

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