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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.9 (13414 reviews)

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4.87

Based on 13,414 reviews, last reviewed 30th Sep 2025

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Fantastic company Fantastic company, very reasonable price, and have been so easy to deal with whenever we have needed to claim. Access to video vets has been exception... Read more Reviewed on: 5th September 2025

Latest lowest rating:

1

Part of pre-approved claim refused due to amount I’ve been with them for the second year now. My first claim (under £200) was approved, but as soon as the costs increased, they found reasons to decli... Read more Reviewed on: 30th September 2025

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13414)

Fast and Efficient

My kitten broke her leg which was obviously very upsetting and the claims team were kind, very efficient and settled all the invoices promptly directly with my vet. It was one less thing to worry about and I would highly recommend Bought By Many! Reviewed on: 5th September 2018

Fair premiums and superb customer service!

What a great insurance Company. I have found them to be efficient, competent and very fair with their dealings with me. Unlike other pet insurance Companies that I have deal with, they have not increased their premiums after the first year to silly amounts after making a claim the previous year. Very impressed!! Reviewed on: 5th September 2018

Hassle free insurance

It was easy to sign up for my pet insurance. The website is user friendly and I couldn’t beat the quote. I’d hoped never to have a reason to use the insurance but when my young dog was unwell and needed tests done, I phoned the helpline and was talked through the process of claiming. My claim was settled quickly. Luckily my dog has got over her illness. Knowing I have a good insurer that doesn’t cost the earth gives me great peace of mind. Reviewed on: 5th September 2018

Phenomenal!!

Impressive service from start to finish. Easy online account set up. Unfortunately I had to claim within the first 6 weeks and submitted the claim online in less than 5 minutes. Was kept updated every step of the way about what was happening with my claim, which made it feel like a personal service even though it was all done online, and was paid out extremely quickly and with no questions asked. I am super impressed and can’t recommend this company highly enough. Well done Bought By Many, so glad I found you, keep up the great work!! Reviewed on: 5th September 2018

Simply the Best

For the past 20+ years I have needed insurance for my beloved dogs and it has been a steep learning curve. Not only have I had the heartbreak of losing my canine friends I have had to endure the cold hearted, callous and frankly appalling treatment of insurance companies who have exacerbated the grief and grieving process. Finally about 18 months ago I discovered Bought By Many and without hesitation I can say they are magnificent. Paperless, cover that cannot be matched by many of the major providers (their admission) and I have absolutely no hesitation in having recommended them to veterinary surgery staff, other pet owners I have met in the vets and when out and about. Friends, relatives, neighbours and social media sites. My only concern is that Bought By Many never becomes so big that it forgets how to treat it’s customers and their pets with the respect that they deserve - taking out insurance on your pet is an absolute necessity if you truly care for it/them as well as getting it right from the very start. In my case I have got 4 dogs now having suffered the loss of 1 recently who was insured with a rogue company. Three of them are with Bought By Many who were not in business when the remaining oldest came to us and now has a pre-existing condition so transfer is not an option. So, I have put my money where I truly believe is the best option for all pet owner s who have a new arrival or a healthy older one. Reviewed on: 5th September 2018

Quick friendly reliable Insurance

Unfortunately since I’ve had my insurance with BBM I’ve had to claim several times for my dog in a short period of time, the good news is that the staff and service has been top notch. Everything is dealt with quickly and they keep you updated by text and email. I’m very happy to continue with them , ( as long as they’ll have me!!!) Highly recommend them. Reviewed on: 5th September 2018

Honest up front no hassle insurance

When bought by many first came out I was really hesitant as they were fairly new and unknown. I took out the policy due to the reassurance of the staff on the telephone. I since recommended BBM to all my friends and family as they have such s wide selection of policies at competitive prices... Even friends who have claimed said they did so with no arguments or any problems at all. BBM paid out straight away.. These guys make up for all the other bad insurance companies out there . Reviewed on: 5th September 2018

Value for money

There is no comparable price for the cover offered and having no excess sealed the deal Reviewed on: 5th September 2018

Easy fast and painless just a pet insurance should be

Easiest pet insurance I ever bought it was all about the pets quotes we quick and accurate no hidden e yras when I purchased the policies Reviewed on: 5th September 2018

Great pet insurance

Insuring my dogs with BBM was straight forward and simple. When I had to claim the person I spoke to was very helpful and again claiming was easy, BBM done it all for me getting the information necessary directly from my vet. I have recommended BBM to a few other people and will continue to do so as I am extremely satisfied with their service. Reviewed on: 5th September 2018

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ManyPets: Pet insurance reviews

200% increase in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review ManyPets: Pet insurance now

ManyPets Pet insurance reviews (13414)

Fast and Efficient

Fair premiums and superb customer service!

Hassle free insurance

Phenomenal!!

Simply the Best

Quick friendly reliable Insurance

Honest up front no hassle insurance

Value for money

Easy fast and painless just a pet insurance should be

Great pet insurance

Review ManyPets: Pet insurance now

Join Smart Money People

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