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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.73 (13423 reviews)

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4.73

Based on 13,423 reviews, last reviewed 3rd Aug 2026

100% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13423)

Review of the ManyPets, Pet insurance:

Great Service!

Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Good service provided

Good service, and good communication about their policy and services available. Reviewed on: 1st October 2024

One of the best

In my experience it is one of the best providers for pet insurance. My only issue is that, unlike Petplan, you have to pay out of pocket for costs and wait to be reimbursed by ManyPets as opposed to filing a claim immediately so that the insurance pays direct to the vets Reviewed on: 1st October 2024

The best pet insurance!!!

No hassles & you get the money back guarantee as promised when you don’t claim anything within 12 months of your policy. Which is great! You also get some discounts & i love that they email me all helpful tips about cats e.g about toxic plants to cats… I have been with Many Pets for few years now & so far I have no problem with them. So I am a happy customer! Reviewed on: 1st October 2024

The service is excellent and the staff

The service is excellent and the staff Reviewed on: 1st October 2024

Have only recently joined Many Pets but the gave bee...

Have only recently joined Many Pets but the gave been helpful in every way. Reviewed on: 1st October 2024

only manypets.

everything understandable. very clear information. Reviewed on: 1st October 2024

My claim was very easy to do online and in bank the...

My claim was very easy to do online and in bank the next day Reviewed on: 1st October 2024

Good communication and a clear website which is easy...

Good communication and a clear website which is easy to understand. Reviewed on: 1st October 2024

Overall very good experience.

Overall very good experience. 4 out 5 for waiting prolonged periodof time for an email reply regarding an issue. Issue resolved at the end. Thanks Reviewed on: 1st October 2024

Value for money

I like the fact that you can choose your level of insurance. If you don't need to use the insurance during the year, there is a money back scheme. Reviewed on: 1st October 2024

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