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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.73 (13423 reviews)

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4.73

Based on 13,423 reviews, last reviewed 3rd Aug 2026

100% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13423)

Review of the ManyPets, Pet insurance:

Great Service!

Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Great company

Very easy to deal with , excellent services ,never had an issue Reviewed on: 1st October 2024

Great Customer Service!

Very speedy response to the queries I have had. I have also used the First Vet consultation facility a couple of times because I have a puppy and have never had one before. Very helpful indeed and certainly gave me the information I needed and quite probably avoided a very large weekend emergency vet visit. I love the news letters. Very informative and helpful for a novice. I would recommend. I came to Many Pets as recommended by the Which magazine at the time last year. Thank you, nice work—— keep it up. Reviewed on: 1st October 2024

Always been happy, no problems.

Always been happy, no problems. When I had a claim, it was settled quickly. Reviewed on: 1st October 2024

Many pets are an absolutely wonderful company.

Many pets are an absolutely wonderful company. Both of my dogs have had to have serious medical procedures and no problems whatsoever with my claims and lovely messages wishing a speedy recovery. There is nothing I would change at all and a massive thankyou. Reviewed on: 1st October 2024

Maltipoo

I think ManyPets is cheap for the money and I like how it tells me the day my money will come out of my account. Reviewed on: 1st October 2024

Very good, easy claims process.

We've only had to claim once but the process was easy, communication was good and the claim was paid out quickly with no issues. Reviewed on: 1st October 2024

Excellent help with emergency vet

I’ve only had to use my dog’s insurance once and many pets were great. We had a virtual vet consult and then had to take the dog to the emergency vet. It cost a lot of money but I got it back bar the excess within a couple of months. I’m really happy with ManyPets! Reviewed on: 1st October 2024

Excellent service when our pet required a few operat...

Excellent service when our pet required a few operations and subsequently passed away. Lovely staff Reviewed on: 1st October 2024

Quick & easy to submit/pay back claims.

Quick & easy to submit/pay back claims. great to be able to speak to a 24hour vet if problems arise. Really reasonable price in comparison to other pet insurance companies. Great communication. Reviewed on: 1st October 2024

Great stuff from all involved well done

Great stuff from all involved well done Reviewed on: 1st October 2024

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