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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.73 (13423 reviews)

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4.73

Based on 13,423 reviews, last reviewed 3rd Aug 2026

100% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13423)

Review of the ManyPets, Pet insurance:

Great Service!

Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

All good experiences for me and my pup

I have had my dog insured with Many Pets for 3 years now. Never had to make a claim so I can’t comment on how good they are when going through a difficult time with a poorly pet but I decided to go with Many Pets based on other reviews where people that had to make a claim said they were understanding, empathetic, and dealt with claims very swiftly. I have valued the video consultations included as, like many, when mine was a puppy I appreciated a vet’s advice before deciding whether I needed to take him for a veterinary consultation. Reviewed on: 1st October 2024

Very professional and easy to deal with.

Very professional and easy to deal with. Always send payment reminders before the direct debit is due to help with budgeting. Reviewed on: 1st October 2024

I have used the video vets for multiple pets and the...

I have used the video vets for multiple pets and they have been fabulous! They have given me peace of mind for my fur babies while they aren’t feeling very well. I can’t praise them enough. I haven’t made a claim yet but I know it will be smooth sailing using ManyPets Reviewed on: 1st October 2024

Very efficient, quick service that is user friendly.

Very efficient, quick service that is user friendly. Reviewed on: 1st October 2024

Excellent pet insurance coverage and love the extras...

Excellent pet insurance coverage and love the extras like talk to a vet Reviewed on: 1st October 2024

Good customer service and easy to communicate on the...

Good customer service and easy to communicate on the phone ,not had a problem with them and been with them every dog I’ve owned……. Reviewed on: 1st October 2024

Excellent service

When I’ve had to phone staff have been so friendly and helpful and as I’m Autistic they are brilliant. Also claims dealt with very fast and efficiently. Reviewed on: 1st October 2024

Peace of mind for this springer spaniel owner

My rescue spaniel has had a few issues over the past few years — the cover from ManyPets has given peace of mind and the claims have always been dealt with quickly, professionally and without quibble. I wouldn't hesitate to recommend them. Reviewed on: 1st October 2024

I've got really good experience and not complaining...

I've got really good experience and not complaining at all Reviewed on: 1st October 2024

NO PROBLEMS AT ALL AND THE CLAIMS WHERE PAYED VERY F...

NO PROBLEMS AT ALL AND THE CLAIMS WHERE PAYED VERY FAST AND NO TROUBLE WHEN I ASK THEM ANY QUESTIONS Reviewed on: 1st October 2024

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