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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.73 (13423 reviews)

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4.73

Based on 13,423 reviews, last reviewed 3rd Aug 2026

100% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13423)

Review of the ManyPets, Pet insurance:

Great Service!

Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Changed to them for a better price for lifetime insu...

Changed to them for a better price for lifetime insurance Reviewed on: 1st October 2024

Good access to information

Easy to access information if have any queries, I had a video consultation with a vet , it certainly put my mind at rest and saved a visit to my local vet which would have meant waiting longer to find out what the problem was. Reviewed on: 1st October 2024

Great insurance provider

I used the 24/7 vet video call for advice with my puppy on a bank holiday weekend and it was brilliant, so useful to have free advice during vets out of hours! Reviewed on: 1st October 2024

Very helpful.

Very helpful. Always helped us when needed Reviewed on: 1st October 2024

As simple as it should be..

Three pets, all with a large claim in the last two years. ManyPets made it simple and easy to claim each time. Just a signature at both the local vets & the veterinary hospital & excess paid, everything was taken care of from that point by ManyPets. No forms to fill in. Reviewed on: 1st October 2024

Does what I need and at a prise I can...

Does what I need and at a prise I can aford Reviewed on: 1st October 2024

Good Policy

Policy was easy to arrange and I like the monthly email notifying me when the direct debit debit is due. Also like the idea of the annual refund I’d no claims made. Reviewed on: 1st October 2024

Great customer service and great value for money.

Great customer service and great value for money. Easy to read documents with clear information. Reviewed on: 1st October 2024

Good value and a very efficient service

We have had to make several claims this year. All of them have been dealt with quickly and efficiently. There was only one £69 excess for the year not per claim which is brilliant. Our new monthly payments have increased but over the year we still feel this is good value. Reviewed on: 1st October 2024

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